# Manager, Site Reliability Engineering

**Company**: Mastercard
**Location**: O'Fallon, Missouri
**Experience**: senior
**Job type**: full-time
**Salary**: $122,000 - $207,000 USD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/OFallon-Missouri/Manager--Site-Reliability-Engineering_R-286678-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2817801b-78b

## Description

Mastercard is seeking a Manager, Site Reliability Engineering to join their Business Operations (Biz Ops) team. The role involves supporting platform stability through monitoring, software run principals, change implementation, operational design, automation, and monitoring to ensure fault-tolerant and scalable products.

The ideal candidate will have experience in many of these areas:

- BS degree in Computer Science or related technical field involving coding

- Coding or scripting exposure

- Basic to intermediate level of understanding of algorithms, data structures, scripting, pipeline management, and software design

- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive

- Interest in designing, analysing, and troubleshooting large-scale distributed systems

Responsibilities include:

- Serving as the primary contact responsible for the overall application health, performance, and capacity

- Supporting services before they go live through activities such as system design consulting, capacity planning, and launch reviews

- Partnering with the development and product team to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment

- Increasing automation and tooling to reduce toil and manual intervention

- Analysing ITSM activities of the platform and providing feedback loop to development teams on operational gaps or resiliency concerns

Mastercard benefits for full-time employees generally include: insurance, flexible spending account and health savings account, paid leaves, 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, and many more.

## Skills

### Required
- Computer Science
- coding
- scripting
- algorithms
- data structures
- software design
- problem-solving
- communication

### Nice to have
- Splunk
- Dynatrace
- client-server relationships
- Network concepts
- Stack trace analysis
- logging and monitoring tools
- high availability
- business continuity planning

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/OFallon-Missouri/Manager--Site-Reliability-Engineering_R-286678-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)