# Practice Manager

**Company**: Salesforce
**Location**: Pune, India
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Pune/Mulesoft-Technical-Manager_JR327156?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/practice-manager-28159d16-f78/

## Description

We are looking for a Practice Manager to lead a team of technical architects and consultants in delivering MuleSoft solutions to customers. The successful candidate will have experience in leading a team, architecting MuleSoft services integrations, and driving Enterprise AI Architecture.

Responsibilities:

- Lead a team of technical architects and consultants as they deliver MuleSoft solutions to customers.

- Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce and MuleSoft environments.

- Lead technical design sessions; architect and document complex integration solutions aligned with client business objectives.

- Champion an AI-first delivery methodology, utilizing advanced AI tools and agentic evaluation frameworks to accelerate API implementation and integration lifecycle velocity across projects.

- Provide hands-on delivery guidance to influence standards for development, governance, and the operational life cycle.

- Build our practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.

- Collaborate and align across Sales, Customer Success, Pre-Sales, and Product teams to ensure customer success.

- Maintain a target billable utilization and manage operational excellence when it comes to bookings and utilization forecasting.

Requirements:

- 12+ years experience leading by example and being a player and a coach.

- A background as a professional services leader with experience growing a practice and a strong consulting background in a credible system integrator firm or high growth enterprise software vendor.

- Experience architecting MuleSoft services integrations including a solid understanding of on-premise and cloud-based infrastructures, SDLC pipelines, configuration, and deployment.

- Experience with API and integration security with a solid grasp of authentication and authorization concepts and principles.

- Familiarity with AI & ML concepts, including predictive and generative AI, Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), and Agentic AI.

Benefits:

- Competitive salary

- Comprehensive benefits package

- Opportunities for career growth and development

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## Skills

### Required
- MuleSoft
- AI
- ML
- Integration
- API
- Cloud
- Architecture

### Nice to have
- Continuous Integration
- Jenkins
- Nexus
- Salesforce
- Service Cloud

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/India---Pune/Mulesoft-Technical-Manager_JR327156?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)