# Client Financial Relations/Collections

**Company**: S&P Global
**Location**: Hyderabad, Telangana
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Hyderabad-Telangana/Apprentice--Order-to-Cash_332023-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/client-financial-relations-collections-27533e0a-9b3/

## Description

You will be part of the Corporate Finance Business Services team responsible for providing customer support to various divisions of S&P Global.

**Key Responsibilities – Client Financial Relations/Collections**

- Participate in collecting outstanding receivables, making collections calls, and other communications with clients.

- Enforce policies and procedures related to collection activities and payment processing.

- Provide timely customer service for items such as customer refunds, payment forms, payment discrepancies, and tax forms.

- Monitor and maintain accounts within assigned territory, performing reconciliations and adjustments.

- Work with other business teams, including Sales, Order Management, and Client Services, to solve customer issues impacting payment.

- Note and report customer status through account reviews, account notes, and meetings with various business stakeholders.

- Assist in maintaining customer contact information.

- Train new apprentices, sharing knowledge and understanding of processes and procedures.

- Perform other related tasks as required.

**Key Responsibilities – Order Management/Billing**

- Process quotes submitted by the Commercial organization, ensuring they follow business partner operational guidelines.

- Complete an accurate and thorough review of standard quotes daily in CRM systems.

- Gain understanding of core billing systems and tools utilized in Business Services.

- Notify management of trends within Order Management Review that have a negative impact on SLA or subscribers.

- Fulfill all audit requirements set forth by management.

- Perform other related tasks as required.

**Qualifications:**

- At least a bachelor's degree in any field or relevant discipline – freshers only.

- Experience in Customer Service, Collections, or Billing roles is a plus but not required.

- Strong verbal and written English communication skills.

- Excellent problem-solving skills, attention to detail, goal-oriented, and high initiative attributes.

- Basic knowledge of MS Office Suite products, including Excel, is a plus.

- Must be amenable to working a hybrid schedule with a minimum of two days each week in an office setting.

**What's In It For You?**

- Health & Wellness: Health care coverage designed for the mind and body.

- Flexible Downtime: Generous time off helps keep you energized for your time on.

- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

- Invest in Your Future: Competitive pay, retirement planning, and financial wellness programs.

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## Skills

### Required
- MS Office Suite
- Excel
- English communication

### Nice to have
- Customer Service
- Collections
- Billing

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Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Hyderabad-Telangana/Apprentice--Order-to-Cash_332023-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)