# Online Team Leader

**Company**: Morrisons
**Location**: Spalding
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://eicg.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MorrisonsJobs/job/3011?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2746593f-a57

## Description

As an Online Team Leader at Morrisons, you will lead, support, and coordinate a team of colleagues to ensure every online order is picked, packed, and ready on time.

You will coach your team, streamline processes, and build cross-functional relationships across the store to keep customer service levels high.

Key responsibilities include:

- Leading your team to deliver outstanding customer service with a customer-centric mindset

- Coordinating colleagues to ensure all picking and despatch routines are completed on time

- Analysing department data to identify opportunities for improvement

- Maintaining exceptional department standards and ensuring full compliance with legal obligations and store policies

Benefits of working at Morrisons include:

- Generous holiday entitlement

- 15% discount in Morrisons supermarkets and convenience stores

- Additional 10% discount card for a friend or family member

- Genuine career progression and development opportunities

- Subsidised in-store cafe or shop floor ranges

- Free parking

- Competitive pension and life assurance

- Healthcare and wellbeing benefits including Aviva Digital GP

- 'MyPerks' with discounts at high street shops, cinemas, and gyms

- Optional payroll charity donations

- A range of family-friendly policies

## Skills

### Required
- team leadership
- customer service
- process improvement
- data analysis
- compliance

### Nice to have
- operational knowledge of online order routines
- coaching and development
- relationship building

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Source: [Apply at eicg.fa.em2.oraclecloud.com](https://eicg.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/MorrisonsJobs/job/3011?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)