# Head (Senior Manager) - Industrial Relations

**Company**: Meesho
**Location**: Bangalore, Karnataka
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full Time Employee
**Category**: HR
**Industry**: E-commerce

**Apply**: https://jobs.lever.co/meesho/42e448b2-a429-468f-8f77-303ccc590bbf?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_270df6bd-87d

## Description

## Job Summary

You will join the Security & Investigations team within Fulfilment & Experience (F&E) at Meesho. F&E is the operational and technological backbone powering India's cost-efficient, reliable and scalable e-commerce network.

## Key Responsibilities

- Own IR strategy and governance

- Build and continuously evolve a national IR framework covering workforce relations, grievance management, dispute prevention, statutory compliance, worker/union engagement, escalation and resolution

- Build workforce intelligence and early-warning mechanisms

- Prevent and manage industrial disputes

- Engage with worker representatives and union leaders

- Bring IR rigour to investigations

- Govern disciplinary processes

- Drive partner workforce compliance

- Own government and authority engagement

- Build effective grievance and escalation channels

- Create scalable IR playbooks and capability

- Build IR analytics and leadership reporting

- Strengthen cross-functional governance

## Requirements

- 8–15 years of experience in industrial relations, employee relations, labour relations or labour-law compliance

- Experience in logistics, e-commerce, manufacturing, warehousing, retail, infrastructure or other large blue-collar and/or contract-workforce environments is strongly preferred

- Deep working knowledge of applicable Indian labour and employment laws

- Practical experience applying labour law and IR principles on the ground across multiple sites and, ideally, multiple states

- Proven experience handling industrial disputes, worker grievances, union/worker representative engagement, negotiations, strikes or work stoppages

## Skills

### Required
- industrial relations
- labour law compliance
- employee relations
- dispute management
- worker engagement
- union management
- investigations
- disciplinary processes
- partner workforce compliance
- government engagement

### Nice to have
- logistics
- e-commerce
- manufacturing
- warehousing
- retail
- infrastructure
- contract workforce management
- labour law
- IR principles

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/meesho/42e448b2-a429-468f-8f77-303ccc590bbf?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)