# Iberia Customer Account Operations Manager- Native Portuguese speaker

**Company**: HP, Inc.
**Location**: Sant Cugat del Valles, Barcelona, Barcelona
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Sant-Cugat-del-Valles-Barcelona-Spain/Iberia-Customer-Account-Operations-Manager--Native-Portuguese-speaker_3168450-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/iberia-customer-account-operations-manager-native-270aa946-deb/

## Description

We are seeking an Iberia Customer Account Operations Manager to manage the operational business relationship of mid-size to large domestic accounts. As a key member of our team, you will serve on account teams, conduct complex operational analysis, and act as a point of escalation for operational issues.

Responsibilities:

- Manage operational business relationships with mid-size to large domestic accounts

- Conduct and review highly complex operational analysis

- Act as a point of escalation and collaborate with other functions to drive resolution of operational issues

- Represent customer/partner needs and provide business requirements to projects

- Prepare and run operational performance reviews with customers/partners and support improvement plans

- Consult and advise on operational matters of medium complexity to internal clients

- Proactively communicate operational process changes to customers/partners and internal clients

Education and Experience Required:

- First-level university degree or equivalent experience

- Typically 4-6 years of related experience in supply chain, customer service, procurement, or financial management

- Typically 1-2 years of experience supporting large accounts

Knowledge and Skills:

- Excellent communication skills (written, verbal, presentation)

- Native Portuguese language fluency and English language fluency

- Developing consulting, negotiation, and influence skills

- Solid understanding of core HP businesses and the revenue cycle

- Superior research and analytical skills

- Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint

- Demonstrated project management skills

- Proven ability to collaborate and network with other groups and functions

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Portuguese
- English
- Microsoft Office
- project management
- analytical skills
- communication skills

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Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Sant-Cugat-del-Valles-Barcelona-Spain/Iberia-Customer-Account-Operations-Manager--Native-Portuguese-speaker_3168450-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)