# Trust Strategy & Operations

**Company**: ElevenLabs
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://elevenlabs.io/careers/7ab03a75-830a-40ee-b4e5-bf83b31b1d24/trust-strategy-operations?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_26741037-4f8

## Description

As part of the trust team, you'll collaborate across functions to design and implement systems that streamline trust workflows, enhance decision-making around risk, and support responsible growth.

The team operates as strategic advisors to key cross-functional partners , including Product, Operations, Legal, Marketing, and Engineering , to drive accountability, insights, and operational integrity across the business.

In this role, you will be responsible for:

- End-to-End Process Management , Build and maintain strategic automations and standardized processes that support trust and safety functions, promoting consistency and adoption across the org.

- Cross-Functional Collaboration , Partner with Engineering and Growth teams to drive initiatives that enhance trust infrastructure and operational effectiveness.

- Leadership Partnership , Serve as a trusted advisor to leadership, delivering strategic insights, risk reporting, and actionable recommendations.

- Data-Driven Strategy , Oversee analytics across trust functions. Identify risk patterns and areas for improvement; build dashboards and insights that inform policy decisions and guide operational improvements.

- Reporting & Analytics , Lead the design and management of dashboards, reports, and KPIs that measure trust and safety performance and impact.

**Who you are**

- Passionate about responsible AI and motivated by building systems that protect users and maintain platform integrity

- Highly motivated with a strong work ethic , you understand the stakes of this moment in AI and are committed to getting it right

- Analytical and first-principles oriented, comfortable navigating ambiguity and complex risk tradeoffs

- Consistently deliver high-quality work quickly and take initiative from day one

- Low ego, high ownership

**Requirements**

- Excellent communication skills and ability to translate complex risk data into clear recommendations

- 4+ years in Security, Trust & Safety Operations, or Risk Operations at a high-growth technology company

- Proven track record building end-to-end solutions, from data collection and analysis through to execution

- Experience working cross-functionally with Policy, Legal, or Safety teams

- Highly adaptable with a proactive approach to problem-solving and process improvement

## Skills

### Required
- risk operations
- trust and safety
- analytics
- communication
- problem-solving

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Source: [Apply at elevenlabs.io](https://elevenlabs.io/careers/7ab03a75-830a-40ee-b4e5-bf83b31b1d24/trust-strategy-operations?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
