# Front Desk Agent

**Company**: AccorHotel
**Location**: Dubai, Dubai
**Experience**: entry
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161037209-front-desk-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/front-desk-agent-266ba594-778/

## Description

SLS Dubai Hotel and Residences, part of AccorHotel's Ennismore, seeks a Front Desk Agent.

As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a memorable stay.

Key responsibilities include:

- Welcoming and checking in guests, providing information about the hotel, its services, and local events

- Handling guest requests, accidents, and complaints promptly and efficiently

- Managing room assignments, reservations, and billing

- Maintaining accurate records and updating the reception handover book

- Ensuring guest privacy and security, adhering to confidentiality standards

- Collaborating with other departments to provide excellent service

- Upselling to maximize revenue

- Maintaining a clean and organized workspace

Requirements:

- High School Diploma or equivalent

- 1-2 years of experience in a public-facing role, preferably in a luxury hotel

- Proficiency in English, with strong verbal and written communication skills

- Ability to multitask, work in a fast-paced environment, and attend to detail

- Familiarity with computer systems and point-of-sale software

- A gracious, friendly, and fun demeanor

We offer a dynamic work environment and opportunities for growth and development.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- English
- computer skills
- point of sale systems
- multitasking
- attention to detail
- communication skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161037209-front-desk-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)