# Full Time Branch Ambassador

**Company**: Capital One
**Location**: Gainesville, VA
**Job type**: full-time
**Salary**: $48,048 - $48,048
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Gainesville-VA/Full-Time-Branch-Ambassador---Madison-Crescent_R1005808?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/full-time-branch-ambassador-2668fe02-03b/

## Description

At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. As a Branch Ambassador, you are the heartbeat of our space, providing outstanding hospitality and blending friendly, attentive service with cutting-edge digital innovation.

**What You'll Actually Do**

- Execute high-volume cash transactions with 100% accuracy, maintaining a compliance-first mindset

- Educate clients on mobile banking, remote deposit capture, and contactless payments

- Identify personal or business goals and pair them with the right digital tools or banking solutions

- Provide warm and welcoming service to customers, balancing efficiency with a community-focused approach

**What You Bring**

- A natural gift for making people feel welcome and heard

- Tech fluency and a love for teaching others how to use digital tools

- Precision and attention to detail, with a focus on getting numbers right

- Adaptability and a willingness to learn and improve

- Curiosity and a desire to understand the 'why' behind the 'how'

**Why Join Us?**

- Work with a mission to create a more human-centric banking experience

- Invest in your confidence, service mindset, and professional growth

- Comprehensive benefits package, including medical, dental, vision, and prescriptions

- Paid time off, education assistance, and matching 401(k) contribution

**The Perks**

- Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance

- Paid Time Off

- Education Assistance

- Matching 401(k) contribution up to 7.5%

- Paid Parental Leave

- Mental Health support

- Back-up Child or Elder Care

**Essential Functions**

- Support surrounding Branches as needed within a 50 mile radius

- Available to work a flexible schedule, including weekends

- Ability to adapt to business-driven schedule adjustments

- Attend all required training sessions

- Lifting up to 25 pounds and moving/standing for extended periods of time

- Regular and consistent attendance

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## Skills

### Required
- cash handling
- customer service
- digital literacy

### Nice to have
- Associate's degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Gainesville-VA/Full-Time-Branch-Ambassador---Madison-Crescent_R1005808?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)