# Associate Analyst, Analytics & Metrics

**Company**: Mastercard
**Location**: Gurgaon, India
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Gurgaon-India/Associate-Analyst--Analytics---Metrics_R-294847?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_260a6113-ae4

## Description

Mastercard is seeking an Associate Analyst to join the Global Statistics / Quarterly Mastercard Reporting (“QMR”) group. The successful candidate will support the collection, validation, and reporting of Mastercard’s operational performance.

Responsibilities:

- Support collection, validation, and reporting of quarterly operational reported data

- Leverage analytics to analyze customer reported data to ensure no revenue leakage

- Provide analytical research across QMR and switched activity for management discussions

- Deliver advanced, detailed, persuasive customer performance data analytics

- Support projects related to all operational metrics/drivers and associated revenue

- Effectively communicate inquiries with customers to quickly resolve open issues

- Provide customer support and training related to QMR topics to both internal and external customers

- Maintain clear and concise documentation with internal systems for tracking inquiries

- Support quarterly QMR business updates to regional finance teams

- Contribute to developing and testing system enhancements/process improvements

Requirements:

- Self-starter and fast learner who thrives under tight timelines

- Excellent customer service and communication skills, both written and oral

- Intellectually curious and driving issues to the root cause

- Ability to organize and prioritize workload while handling multiple business tasks

- Strong analytical skills and attention to detail, with an ability to create and present persuasive analysis

- FP&A experience is preferred

- Experience with change management / delivering process change in an operational environment. Six Sigma certifications a plus.

- Strong organizational and problem-solving skills with great attention to detail

- Excellent PC skills including Excel, Microsoft Word and Outlook, as well as the ability to quickly learn internal applications

## Skills

### Required
- analytics
- data analysis
- Excel
- Microsoft Word
- Outlook
- problem-solving
- communication

### Nice to have
- FP&A
- Six Sigma
- change management

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Gurgaon-India/Associate-Analyst--Analytics---Metrics_R-294847?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)