# Client Services Expert - UK Identity & Fraud

**Company**: LexisNexis Risk Solutions
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/United-Kingdom/Pre-Sales-Tech-Support-Rep-V_R113235?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_25f8a09c-4d0

## Description

We are seeking a Client Services Expert to act as a subject matter expert across the UK Identity & Fraud market, supporting customers and internal sales teams with insight, strategy, and solution design. The successful candidate will have excellent project management and analytical skills, experience positioning complex solutions in a team-based selling environment, and brilliant organisational, time management, and interpersonal skills.

Responsibilities:

- Provide expertise by applying product, process, and market knowledge across the UK ID & Fraud customer base

- Maintain awareness of market, technology, and regulatory trends

- Drive revenue through education, consulting, and support of the UK sales force

- Partner with larger customers to develop identity strategies balancing customer journey efficiency and strong authentication

- Engage with internal and external customers to translate requirements into persuasive business cases and recommended solutions

- Analyse customer objectives and present findings through professional presentations and workflows alongside sales teams

- Share best practices and provide insights to management and broader teams

- Collaborate with Strategy & Product Management to align on plans and identify new solution opportunities

Requirements:

- Excellent project management and analytical skills

- Experience positioning complex solutions in a team-based selling environment

- Curiosity and ability to deeply understand customer needs

- Brilliant organisational, time management, and interpersonal skills

- Excellent written, verbal, and presentation communication skills

- Demonstrates initiative, accountability, and a bias for action

- Excellent networking and relationship-building capabilities

- Ability to manage multiple priorities while maintaining attention to detail

Benefits:

- Generous holiday allowance with the option to buy additional days

- Health screening, eye care vouchers, and private medical benefits

- Wellbeing programs

- Life Assurance

- Access to a competitive contributory pension scheme

- Save As You Earn share option scheme

- Travel Season ticket loan

- Electric Vehicle Scheme

- Optional Dental Insurance

- Maternity, paternity, and shared parental leave

- Employee Assistance Programme

- Access to emergency care for both the elderly and children

- RECARES days, giving you time to support the charities and causes that matter to you

- Access to employee resource groups with dedicated time to volunteer

- Access to extensive learning and development resources

- Access to employee discounts scheme via Perks at Work

## Skills

### Required
- project management
- analytical skills
- communication skills
- organisational skills
- interpersonal skills

---

Source: [Apply at relx.wd3.myworkdayjobs.com](https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/United-Kingdom/Pre-Sales-Tech-Support-Rep-V_R113235?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)