# Key Account Manager NA

**Company**: Yuno
**Location**: Americas
**Work arrangement**: remote
**Experience**: senior
**Job type**: Remote
**Category**: Sales
**Industry**: Technology

**Apply**: https://jobs.lever.co/yuno/fff9e530-0bbd-40ed-8ffd-1d7ac1f12cf1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_25cda12b-dfa

## Description

## Job Overview

We're looking for a Senior Key Account Manager to own Yuno's most strategic and enterprise accounts, turning them into long-term, high-impact partnerships.

## Responsibilities

- Own strategic relationships with enterprise accounts, serving as the primary point of contact and trusted advisor to C-level stakeholders.

- Design account strategies that move clients from growth to strategic tier, adjusting tactics based on portfolio segmentation (Tier 1 Strategic / Tier 2 Growth / Tier 3 Transactional).

- Lead commercial negotiations on renewals, pricing, payment terms, and supply agreements, building quantified business cases through value-based negotiation.

- Drive revenue expansion through upselling and cross-selling while building a portfolio-wide pipeline of high-quality opportunities.

- Own monthly, quarterly, and annual forecasting and account planning, anticipating revenue risks and growth opportunities.

- Own account health metrics, including NPS and client referenceability, addressing concerns before they affect satisfaction.

- Analyze true client profitability and formulate strategies to protect margins against discounting.

- Collaborate across Sales, Product, Legal, Finance, and Operations to resolve complex technical and operational issues at the executive level.

- Mentor junior KAMs and peers, and participate in strategic account review boards.

- Gather client feedback to shape Yuno's product roadmap and stay ahead of payment industry trends.

## Requirements

- 3-4 years of B2B experience in Key Account Management, Customer Success, or Enterprise Relationship Management within payments, fintech, or technology, with a proven track record of influencing C-level executives.

- Demonstrated expertise in value-based commercial negotiation, business case quantification, contract renewals, and account portfolio segmentation.

- Strong command of forecasting, pipeline building, and managing complex account portfolios with strict attention to detail.

- Ability to combine strategic empathy with technical understanding of payment infrastructure to resolve executive-level client issues.

- High ownership mindset, with a track record of driving initiatives to completion in fast-paced, ambiguous startup environments.

## Benefits

- Competitive Compensation

- Remote Work – You can work from everywhere!

- Home Office Bonus – A one-time allowance to help you create your ideal home office.

- Work Equipment

- Stock Options

- Health Plan wherever you are.

- Flexible Days Off

## Skills

### Required
- Key Account Management
- Customer Success
- Enterprise Relationship Management
- Value-based commercial negotiation
- Business case quantification
- Forecasting
- Pipeline building
- Payment infrastructure

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/yuno/fff9e530-0bbd-40ed-8ffd-1d7ac1f12cf1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)