# Deal Desk SeniorAnalyst

**Company**: Twilio
**Location**: Remote - US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $79,840.00-$117,300.00
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/7492664?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_25804578-3c1

## Description

Join the team as our next Deal Desk Senior Analyst.

Twilio is looking for a curious, action-oriented Senior Analyst for the Deal Desk Team who lives the Twilio Magic to support our North America Go-to-Market motion. This is an exciting role for the individual to gain and expand their broad spectrum of cross-functional interactions and lead non-standard commercial agreements or Order Forms (OF) from end-to-end.

Responsibilities:

- Build trusted cross-functional relationships with Product, Commercial Legal, Billing Operations, Finance, and Sales; proactively identify opportunities for policy, process, and tooling improvements.

- Partner with Sales to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with Twilio’s financial guardrails.

- Lead financial modeling and evaluation of non-standard deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.

- Act as a trusted advisor throughout the sales cycle, guiding deal strategy and coaching Sales on pricing, terms, and contract structures.

- Manage complex contracts and non-standard terms, including drafting and reviewing order forms in line with company policies.

- Provide end-to-end quote-to-signature support, including CPQ quote creation, pricing and approval workflows, order form generation, and DocuSign execution.

- Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.

- Mentor and support Analysts (as designated), particularly on deal strategy, modeling, and contract structuring.

- Contribute to the development and refinement of contract processes, documentation, and enablement materials to support scalable GTM execution.

Qualifications:

- A Bachelor’s or Associate’s Degree plus minimum 5 years experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations preferably in contracting, procurement, or billing operations. If no degree, a minimum of 7 years relevant experience is required.

- Demonstrated ability to manage a large number of custom contract requests using pre-approved language and/or drafting new language.

- A willingness to work closely with AEs throughout their sales cycle, provide exceptional customer service, and enable the best sale possible for Twilio.

- A diligent, detail oriented skill set, able to work in a fast-paced environment and juggle multiple responsibilities at one time, while remaining extremely organized.

- Advanced Excel skills, including financial analysis and scenario modeling.

- Excellent verbal and writing skills and the ability to comprehend complex written concepts.

Desired:

- Comprehensive experience in Salesforce, Docusign, CPQ, Conga CLM, MS-Office and / or G-Suite.

Estimated pay ranges for this role are as follows:

- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $79,840.00-$99,800.00

- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $84,480.00-$105,600.00

- Based in the San Francisco Bay area, California: $93,840.00-$117,300.00.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

## Skills

### Required
- Deal Management
- Sales Operations
- Sales
- Finance
- Business Operations
- Contracting
- Procurement
- Billing Operations
- Advanced Excel
- Financial Analysis
- Scenario Modeling
- Excellent Verbal and Writing Skills

### Nice to have
- Salesforce
- Docusign
- CPQ
- Conga CLM
- MS-Office
- G-Suite

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/7492664?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)