# Solutions Architect, EMEA

**Company**: Abnormal AI
**Location**: Remote - Ireland
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/abnormalsecurity/jobs/8189857003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_256af185-fd4

## Description

Abnormal AI is seeking a Solutions Architect to play a key role in the pre-sales process, serving as a technical expert and trusted advisor to prospects and customers. The primary focus will be assisting organisations in transitioning from legacy Third Party Secure Email Gateways (SEGs) to Abnormal AI’s platform.

The ideal candidate will have deep expertise in email systems (Microsoft 365, Google Workspace, and Exchange on-premises) and email security technologies (legacy SEGs, API-based vendors). The role demands strong knowledge of Secure Email Gateways (Proofpoint, Mimecast, Barracuda) and API and Transport Rule-based vendors, as well as expertise in email security protocols and standards, such as SPF, DKIM, DMARC, encryption, spam scanning, sandboxing, and emulation.

**Responsibilities:**

- Pre-Sales Enablement: Partner with sales teams to provide deep subject matter expertise (SME) on email security architectures, technologies, and infrastructures. Build trusted relationships with customers’ technical staff and leadership to identify pain points and align solutions with business goals.

- SEG Displacement and Migration: Guide customers through the migration process, including evaluating their current SEG setup, identifying gaps, and creating comprehensive transition plans. Act as a technical lead for SEG replacement projects, troubleshooting challenges, and ensuring a seamless transition to Abnormal’s platform.

- Product Expertise and Feedback Loop: Serve as a conduit between the field (sales, customers) and R&D/Product teams to provide actionable insights on customer needs, technical challenges, and feature requests.

- Enablement and Thought Leadership: Develop and deliver training sessions and technical content to upskill sales engineers and enhance their ability to handle complex customer scenarios.

**Requirements:**

- Certifications: Microsoft Certified: Messaging Administrator, Google Workspace Administrator, CISSP, GIAC, or similar.

- Familiarity with advanced email security technologies, such as Email Authentication, Sandboxing, Machine Learning, and Behavioral Analysis.

- Experience in SEG replacement projects or equivalent migrations to API-based email security solutions.

## Skills

### Required
- Microsoft 365
- Google Workspace
- Exchange on-premises
- Secure Email Gateways
- API-based vendors
- SPF
- DKIM
- DMARC
- encryption
- spam scanning
- sandboxing
- emulation
- email security protocols
- email security technologies

### Nice to have
- CISSP
- GIAC
- Email Authentication
- Machine Learning
- Behavioral Analysis

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/abnormalsecurity/jobs/8189857003?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
