# Workplace Experience Coordinator

**Company**: Ford
**Location**: Naucalpan de Juarez
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Category**: HR
**Industry**: Automotive

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/72882?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2558d0d7-e9c

## Description

We are seeking a Workplace Experience Coordinator to oversee workplace amenities, concierge services, catering operations, event coordination, mail and package management, and customer service activities within our facility.

The ideal candidate is a highly organized, detail-oriented professional who can work independently, manage multiple priorities simultaneously, and proactively solve problems with minimal supervision.

Responsibilities:

- Manage workplace amenities, including gym, sports courts, coffee stations, and meeting rooms

- Supervise and coordinate concierge personnel and daily activities

- Lead event planning, reservation, logistics, and execution

- Coordinate catering services for meetings, executive events, and special activities

- Oversee mail and package management

- Manage lost and found processes

- Conduct workplace tours for visitors, executives, and stakeholders

- Coordinate with vendors and service providers

- Deliver exceptional customer service

Qualifications:

- Bachelor's degree in Hospitality Management, Business Administration, Event Management, Tourism, Communications, or related field

- 3+ years of experience in workplace services, hospitality, concierge operations, event management, catering services, or customer experience

- Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams)

- Experience using room reservation or event management platforms is preferred

Must-Have Competencies:

- Exceptional customer service orientation

- Strong planning and organizational skills

- Outstanding attention to detail

- Ability to prioritize competing demands

- Strong sense of urgency and accountability

- Excellent verbal and written communication skills

- Problem-solving mindset

- Proactive and self-directed work style

## Skills

### Required
- Hospitality Management
- Event Management
- Customer Service
- Microsoft Office Suite

### Nice to have
- room reservation or event management platforms

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Source: [Apply at efds.fa.em5.oraclecloud.com](https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/72882?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)