# Funeral Arranger

**Company**: Co-op Funeralcare
**Location**: Ferryhill, County Durham
**Work arrangement**: onsite
**Job type**: part-time
**Salary**: £13.47 per hour
**Category**: Other
**Industry**: Other

**Apply**: https://hcnq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1073101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_25238bd3-c53

## Description

Join our friendly team at Co-op Funeralcare, Ferryhill, and help families say the perfect goodbye to loved ones. As a Funeral Arranger, you will play a crucial role in building and maintaining positive relationships with clients and the community.

**Job Details:**

- £13.47 per hour

- Part-time, 20 hours per week, Monday to Friday (alternating shifts: 9am-1pm one week, 1pm-5pm the next)

**Responsibilities:**

- Build and maintain positive relationships with clients and the community

- Support clients in person and over the phone, arranging family visits and answering questions

- Ensure the funeral home is clean, safe, and welcoming, both inside and out

- Work with digital systems and devices to manage client documentation, funeral arrangements, and invoicing

- Support with manual handling of coffins and assist in the care and preparation of the deceased

- Update client management applications with accurate and timely information

**Requirements:**

- Good communication skills, with the ability to clearly communicate with clients and colleagues

- Ability to work with numbers and perform basic calculations

- Keen eye for detail and accuracy

- Good IT skills, with the ability to use a range of technology devices and systems

- Passion for delivering great service and building relationships

- High levels of empathy, discretion, and care

- Ability to carry out the physical elements of the role

**Benefits:**

- Competitive salary

- Excellent pension scheme with up to 10% employer contributions

- 30% off Co-op branded products and 10% off other brands in Co-op food stores

- 23 days holidays (pro-rata, rising with service)

- Access to Employee Assistance Programme and virtual GP

- Free eye tests

- Endless career development opportunities

- Friendly, supportive team

- Access to Stream, a money management app

## Skills

### Required
- good communication skills
- basic calculations
- attention to detail
- IT skills
- empathy
- discretion
- physical ability

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Source: [Apply at hcnq.fa.em2.oraclecloud.com](https://hcnq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1073101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)