# Senior Managing Consultant, Advisors & Consulting Services, Chargeback and Payment Operations Expert, Advisors Client Services, Data & Services

**Company**: Mastercard
**Location**: Mexico City
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Mexico-City-Mexico/Senior-Managing-Consultant--Advisors---Consulting-Services--Chargeback-and-Payment-Operations-Expert--Advisors-Client-Services--Data---Services_R-292884?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_250eac8a-45b

## Description

Mastercard is seeking a Senior Managing Consultant, Chargeback and Payment Operations Expert, to join its Data & Services team. The successful candidate will be a trusted client business advisor, leading Chargeback and Payment Operations optimization client engagements across a range of financial service institutions.

The role involves leading engagement teams to deliver best-in-class insights and project deliverables, providing Chargeback and other Payment Operations subject matter expertise, and guiding the team to business-focused solutions and recommendations that drive client value.

Responsibilities include:

- Owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks

- Mentoring and coaching junior teammates and contributing to Mastercard's knowledge management and best practices

- Demonstrating a strong aptitude for structured problem-solving and quantitative skills

- Leading teams to identify critical aspects of a problem and guiding them to business-focused solutions and recommendations

- Communicating complex ideas effectively, both verbally and in writing

The ideal candidate will have:

- An undergraduate or master's degree

- Seven or more years of direct industry experience, with strong working knowledge of payments-related regulatory landscape

- Three to five years' experience in a consulting organization as a consultant

- Strong knowledge of Chargeback and other Payment Operations policies and governance, processes and procedures, and technology solutions

- Experience directly managing multiple people across multiple projects

- Exceptional analytical and quantitative problem-solving skills

- Advanced Word, Excel, and PowerPoint skills

Benefits and perks are not specified in the job posting.

## Skills

### Required
- Chargeback
- Payment Operations
- Project Management
- Client Management
- Communication
- Analytic Excellence
- Problem Solving
- Leadership
- Integrity
- Diverse Perspective

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Mexico-City-Mexico/Senior-Managing-Consultant--Advisors---Consulting-Services--Chargeback-and-Payment-Operations-Expert--Advisors-Client-Services--Data---Services_R-292884?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)