# Business Operations Consultant

**Company**: Thomson Reuters
**Location**: Mexico City
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Consulting

**Apply**: https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Mexico-Mexico-City/Business-Operations---Planning-Specialist_JREQ203993?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_250e7e46-f7d

## Description

The Business Operations Consultant will play a crucial role in supporting the Corporates Professional Services business by ensuring that processes, reporting, tools, and employee experiences are optimized for efficiency and effectiveness.

Key Responsibilities:

- Support critical operational areas for professional services, including order processing, credits, time entry and billing, access requirements, quality assurance, reporting, and governance, with a focus on strategic improvement.

- Develop, review, and maintain high-level operational documentation and communications.

- Oversee and manage POM information channels, ensuring efficient triage, routing, and response management through various platforms such as email, MS Teams, and roundtable discussions.

- Drive revenue management initiatives, particularly in month-end research and resolution, to optimize financial performance.

- Foster a culture of creativity and innovation, encouraging team feedback and suggestions for continuous improvement.

- Ensure active participation and leadership in Operations discussions, tools, and resources.

- Execute special projects and additional duties, providing strategic input and leadership.

Required Qualifications:

- Advanced English proficiency.

- At least 5 years' experience in similar roles.

- Extensive understanding of operational and revenue businesses, with in-depth knowledge of back-office processes, operations, and technologies.

- Expertise in multiple technology platforms, with the ability to quickly adapt to new technologies.

- Intermediate level experience with SAP.

- Advanced Excel skills and proficiency with O365 and Power Platforms.

- Strong leadership, interpersonal, and presentation skills.

- Excellent oral and written communication abilities.

- Demonstrated success in leading process improvement initiatives with measurable results.

- Project management skills, with a strategic approach to developing and prioritizing goals and plans.

Preferred Qualifications:

- Bachelor’s degree in Business, Finance, Accounting, or a related field (or equivalent experience).

- Experience in professional services, including time entry, billing, and month-end revenue reconciliation.

- Advanced SAP experience, including order-to-cash processes.

- Experience with Power Automate, Power BI, or Power Apps to automate workflows and build dashboards.

- Process improvement or project management certification (e.g., Lean Six Sigma, PMP).

- Knowledge of internal controls and governance (e.g., SOX) as they apply to revenue processes.

- Experience working in a global, matrixed environment.

What’s in it For You:

- Hybrid Work Model: flexible hybrid working environment for office-based roles.

- Flexibility & Work-Life Balance: supportive workplace policies, including work from anywhere for up to 8 weeks per year.

- Career Development and Growth: culture of continuous learning and skill development.

- Industry Competitive Benefits: comprehensive benefit plans, including flexible vacation, Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, and employee incentive programs.

## Skills

### Required
- SAP
- Excel
- O365
- Power Platforms
- English

### Nice to have
- Power Automate
- Power BI
- Power Apps
- Lean Six Sigma
- PMP
- SOX

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Source: [Apply at thomsonreuters.wd5.myworkdayjobs.com](https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Mexico-Mexico-City/Business-Operations---Planning-Specialist_JREQ203993?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)