# Customer Consultant

**Company**: Postbank Filialvertrieb AG
**Location**: Hilden, Robert-Gies-Str. 1 (PB)
**Work arrangement**: onsite
**Category**: Finance
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Hilden-Robert-Gies-Str-1-PB/Kundenberater--d-m-w--Filialvertrieb_R0424009-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_24987140-d24

## Description

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Hilden. As a Customer Consultant, you will provide tailored advice to our customers on a wide range of financial products and services.

Your responsibilities will include:

- Providing demand-oriented advice on our comprehensive financial products

- Building sustainable customer relationships through personal conversations and telephone contact

- Taking responsibility for customer care in your branch

- Working closely and trustfully with your branch team

- Organising your workday independently and being a competent contact person for your customers on financial matters

To be successful in this role, you will need:

- Sales talent with a passion for working with people from diverse backgrounds

- A successful commercial education - ideally as a bank clerk or with several years of experience in customer consulting or sales

- Excellent communication skills and a high level of service competence

- Ability to work in a fast-paced environment and adapt to changing conditions

- Strong interest in financial topics and economic connections

In return, we offer:

- A secure, permanent, and responsible job in a motivated and helpful team

- A good salary, Christmas and holiday pay, and an attractive performance-related remuneration

- A 38.5-hour week for a balanced work-life balance

- Opportunities for career advancement and professional development

- A family-friendly personnel policy, certified by berufundfamilie gGmbH

We also offer a wide range of benefits, including:

- Emotional well-being: counselling services, mental health promotion, and support in difficult life situations

- Physical fitness: comprehensive check-ups, vaccination offers, and healthy lifestyle advice

- Social networking: support for families, fitness centre, flexible working hours, and a diverse and inclusive culture

- Financial security: pension plans, employee bank services, company bike, and Germany ticket

## Skills

### Required
- financial products
- customer service
- communication skills
- commercial education

### Nice to have
- banking experience
- sales experience

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Hilden-Robert-Gies-Str-1-PB/Kundenberater--d-m-w--Filialvertrieb_R0424009-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)