# Manager, Relationship Managers (SMB)

**Company**: Fin
**Location**: San Francisco, California
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $275,000 - $320,000
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/7943686?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_246656c6-aaf

## Description

We're looking for a sales leader to build, scale, and evolve a team of Small Business / Scale Relationship Managers. As customers adopt AI-driven capabilities, they need trusted partners who can guide them through change, help them understand value, and ensure adoption translates into meaningful business outcomes.

You'll play a critical role in retaining and expanding our customer base while helping customers move along their AI journey , from traditionalist to pioneer.

Key responsibilities include:

- Leading and developing an AI-fluent RM team

- Hiring, onboarding, and coaching Relationship Managers across the Small Business / Scale segment

- Developing reps into strong consultative sellers who can confidently position AI-powered capabilities

- Building a culture of curiosity, learning, and continuous improvement as AI capabilities evolve

- Inspiring high standards of performance, accountability, and customer focus

You'll own the business and deliver results:

- Owning your team's revenue number, with accountability for renewals, expansion, and pipeline generation

- Establishing strong forecasting discipline, deal inspection, and operational rigor at scale

- Ensuring consistent CRM hygiene and adherence to sales process and methodology

- Balancing near-term execution with long-term team development and business health

You'll enable modern, value-based and technical selling:

- Coaching reps to sell outcomes and value, particularly where AI meaningfully differentiates Fin

- Helping the team clearly articulate the business impact of AI, including efficiency, scale, and customer experience improvements

- Partnering with Enablement and Product to translate evolving AI capabilities into clear customer-facing narratives

- Raising the bar on technical credibility and commercial rigor across the team

You'll partner cross-functionally and shape the org:

- Working closely with Product, Enablement, RevOps, Marketing, and CS to support AI-driven GTM changes

- Surfacing customer insights related to AI adoption, objections, and success patterns

- Contributing to improving sales processes, tooling, and operating rhythm as the platform evolves

Requirements include:

- 2 years Sales Management experience

- Experience selling SaaS solutions in a quota-carrying environment

- Experience managing and developing revenue-owning individual contributors

- Strong coaching and talent development skills, particularly with early-career sellers

- Demonstrated ability to forecast, inspect deals, and operate with rigor at scale

Nice to have:

- Experience in Small Business, Scale, or Commercial sales motions

- Exposure to selling technical or AI-enabled products

- Familiarity with structured sales methodologies (e.g. MEDDPICC, Command of the Message)

- Experience helping customers adopt new technology

Benefits include:

- Competitive salary and meaningful equity

- Comprehensive medical, dental, and vision coverage

- Regular compensation reviews,great work is rewarded!

- Flexible paid time off policy

- Paid Parental Leave Program

- 401k plan & match

- In-office bicycle storage

- Fun events for employees, friends, and family!

## Skills

### Required
- Sales Management
- SaaS solutions
- Revenue-owning individual contributors
- Coaching and talent development
- Forecasting and deal inspection

### Nice to have
- Small Business, Scale, or Commercial sales motions
- Technical or AI-enabled products
- Structured sales methodologies
- Customer adoption

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/7943686?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)