# Customer Success - North America - Corporate Accounts

**Company**: ElevenLabs
**Location**: United States
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://elevenlabs.io/careers/4e544a96-ed24-42c0-ba70-7f0bab6ffbb2/customer-success-north-america-corporate-accounts?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2422d915-4c2

## Description

Opening. This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments.

## What you'll do

Intro.

- Guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems.

- Analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.

## What you need

- 1-3 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products.

- Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities along with renewals.

## Skills

### Required
- Customer Success
- Account Management
- Revenue Outcomes

### Nice to have
- AI/ML products
- B2B SaaS
- Developer Tools

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Source: [Apply at elevenlabs.io](https://elevenlabs.io/careers/4e544a96-ed24-42c0-ba70-7f0bab6ffbb2/customer-success-north-america-corporate-accounts?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)