# Bank Receptionist **Company**: Spire Manchester Hospital **Location**: Manchester, LANCASHIRE **Work arrangement**: onsite **Job type**: contract **Salary**: £12.76 per hour **Category**: Healthcare **Industry**: Healthcare **Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29164?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_23f162a2-b73 ## Description We are seeking a professional and customer-focused Bank Receptionist to join our friendly and experienced team at Spire Manchester Hospital. This is a flexible, zero-hours position that will provide additional support to the department when required. As a Bank Receptionist, you will be the first point of contact for patients, consultants, and visitors, providing a warm and professional welcome while delivering an efficient administrative service and maintaining confidentiality at all times. **Working hours** - Flexible shifts on a zero-hours basis - Shifts may be scheduled Monday to Friday between 7:30am and 8:00pm - Occasional weekend working will be required - Flexibility to cover the needs of the department, including holidays and absences, is essential **Duties and responsibilities** - Welcoming, registering, and directing patients, consultants, and visitors in a warm and professional manner - Admitting and discharging patients in accordance with hospital procedures - Operating the hospital switchboard and responding to calls and enquiries promptly - Entering inpatient and day-case bookings accurately onto the hospital's systems - Maintaining admission lists and liaising with clinical colleagues regarding patient admissions - Processing patient charges and collecting payment information accurately and securely - Completing general reception and administrative duties, including issuing visitor badges and arranging taxis - Ensuring reception areas remain clean, organised, and presentable - Maintaining the confidentiality of patient, consultant, and colleague information **Who we're looking for** - Previous experience in a reception, administration, or customer-facing role - Excellent communication and customer service skills - A confident and professional telephone manner - Good IT skills, including experience using Microsoft Office - Strong attention to detail and a methodical approach to work - The ability to work independently and as part of a busy team - A professional and discreet approach when handling sensitive information - The flexibility to work a variety of shifts, sometimes at short notice - Previous reception experience within healthcare would be advantageous but is not essential **Benefits** - Bank colleagues are paid weekly - Competitive rates for bank colleagues who work on a flexible basis - Free onsite car park, saving an average of £50 per month - Access to Spire Healthcare pension - Free uniform - Free DBS - Full induction, including mandatory training updates - Opportunities for further training and progression into permanent posts - Knowledge, support, and guidance through your recruitment journey from Spire's specialist Resourcing Team ## Skills ### Required - Microsoft Office - customer service - communication - administration - reception ### Nice to have - previous reception experience within healthcare --- Source: [Apply at elij.fa.em2.oraclecloud.com](https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29164?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)