# Senior DevOps Engineer

**Company**: Mastercard
**Location**: Mexico City
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Mexico-City-Mexico/Senior-Site-Reliability-Engineer_R-278451-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_23e47cc4-e32

## Description

We are seeking a Senior DevOps Engineer to join our Xborder team, focusing on solving problems, implementing automation, and leveraging best practices.

As a Senior DevOps Engineer, you will act as the production readiness owner for the platform, ensuring that systems are designed, built, and operated with reliability, scalability, and performance at their core. You will partner closely with engineering teams across the software lifecycle, embedding Site Reliability Engineering (SRE) principles and operational excellence into every stage of delivery.

Key responsibilities:

- Engage in and improve the whole lifecycle of services,from inception and design, through deployment, operation, and refinement.

- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.

- Support services before they go live through activities such as system design consulting, capacity planning, and launch reviews.

- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.

- Practice sustainable incident response and blameless postmortems.

- Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize mean time to recover.

- Work with a global team spread across tech hubs in multiple geographies and time zones.

- Share knowledge and mentor junior resources.

Requirements:

- Bachelor’s degree in computer science, Information Technology, or a related technical field (e.g., Engineering, Physics, Mathematics), or equivalent practical experience.

- 6–10 years of hands-on experience in UNIX/Linux systems, scripting and automation, Oracle and SQL databases, DevOps practices, and CI/CD pipelines.

- Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl, or Ruby.

- Strong knowledge of operating systems, platforms, and infrastructure components.

- Knowledge of Artificial Intelligence use cases and implementation.

- Solid understanding of ITSM processes (Change and Problem Management).

- Experience with observability and monitoring tools such as Splunk and Dynatrace.

- Strong analytical, problem-solving, and planning skills.

- Ability to manage multiple priorities and work effectively under pressure.

- Strong communication skills (both written and verbal).

- Proven ability to work independently with minimal supervision.

- Strong collaboration, relationship-building, and customer service skills.

## Skills

### Required
- UNIX/Linux systems
- scripting and automation
- Oracle and SQL databases
- DevOps practices
- CI/CD pipelines
- Artificial Intelligence
- ITSM processes
- observability and monitoring tools

### Nice to have
- C
- C++
- Java
- Python
- Go
- Perl
- Ruby

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Mexico-City-Mexico/Senior-Site-Reliability-Engineer_R-278451-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)