# Compensation Manager, Customer **Company**: MongoDB **Location**: Atlanta; Austin; Baltimore; Boston; Chicago; Conshohocken; Dallas; Houston; Minneapolis; New York City; Pittsburgh; Washington DC **Experience**: senior **Job type**: full-time **Category**: Human Resources **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/mongodb/jobs/8201245?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_23c26549-d76 ## Description The Compensation team at MongoDB serves as a strategic advisor to business leaders, managers, and employees across the organization. We are looking for a Compensation Partner to serve as the dedicated partner for the Customer organization. This role will support VP and Director-level leaders, and their HRBP partners as the primary day-to-day compensation resource. The ideal candidate will be a trusted business partner and builder of compensation programs, tools, and frameworks. They will bring deep experience supporting Customer organizations, a strong understanding of various incentive plans, and the ability to partner effectively with Operations and other teams that design them. Responsibilities: - Serve as the dedicated compensation partner for the Customer organization, supporting leaders and People Partners across Customer Success, Professional Services, Technical Services and Strategic Partners teams - Provide data-informed guidance on new-hire offers, internal equity, leveling, promotions, retention actions, and out-of-cycle requests - Build a strong understanding of incentive plans and partner with the teams that design them to assess effectiveness and support informed compensation decisions - Own Partners compensation-cycle execution end-to-end, including market benchmarking, budget modeling, manager enablement, and leadership rollups - Lead competitive intelligence for Customer roles, researching compensation trends, pay practices, incentive structures, and talent movement in the evolving technology and AI landscape - Supplement survey data with recruiting signals, offer data, sales talent trends, and other real-time market sources - Partner with Recruiting and People Partners on market insights and competitive positioning for hires at all levels - Analyze compensation programs using data, business results, and stakeholder feedback; recommend improvements that support growth, retention, and pay-for-performance principles - Lead strategic projects such as incentive-plan governance, job architecture, or compensation-planning tool implementation - Develop manager enablement materials and training on compensation philosophy and decision-making Requirements: - 7+ years of compensation experience, including significant experience as a compensation business partner - Proven track record supporting Customer orgs, with end-to-end ownership of cyclical compensation programs - Experience supporting the implementation, administration, and communication of Sales incentive plans, with a strong understanding of how they operate - Experience partnering with Finance and Sales Operations on incentive-plan modeling, budgeting, forecasting, attainment analysis, and reporting - Strong knowledge of third-party survey methodologies, such as Radford and WTW, and the ability to build and validate pay structures across geographies and functions - Strong analytical, problem-solving, communication, and executive-presenting skills - Experience leading cross-functional initiatives in ambiguous, fast-moving environments Preferred Experience and Skills: - Experience in both compensation business partner and program roles - Experience supporting a high-growth technology company, preferably in a global Customer environment - Experience with compensation-planning, incentive-compensation, and analytics tools - Excellent written and verbal communication skills, with the ability to build relationships across distributed teams - Highly organized, detail-oriented, and able to prioritize multiple projects with strong follow-through - Comfortable operating at both the tactical and strategic levels and creating structure in ambiguous environments - Experience working remotely and/or internationally with global teams - Strong business acumen and awareness of business, technology, and market trends ## Skills ### Required - compensation - incentive plans - data analysis - communication - executive presenting ### Nice to have - compensation planning - incentive compensation - analytics tools - global customer environment --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mongodb/jobs/8201245?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)