# Store Floor Lead (Sur La Table)

**Company**: Sur La Table
**Location**: Roseville, CA
**Work arrangement**: onsite
**Job type**: part-time
**Salary**: $16.90 to $18.40 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://jobs.lever.co/cscgeneration-2/add708c3-9602-4b48-ba94-f0139a7cc73d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2387a336-b73

## Description

The Store Floor Lead contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey.

This role supports a General Manager (GM) or Store Manager (SM) in the achievement of sales goals and directs daily store operations as a Manager on Duty (MOD).

### Job Duties and Responsibilities

- Contribute to an environment where employees are informed and capable by supporting training for all employees.

- Model and hold employees accountable to customer service standards.

- Model and ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.

- Provide coaching in the moment and performance feedback to employees and communicate performance issues directly to the General Manager or Store Manager.

- Support sales driving initiatives and create daily agendas.

- Direct employees to ensure appropriate merchandise stock levels, merchandise presentations, and ensure selling floor is adequately stocked according to visual standards.

- Stay informed by maintaining product knowledge, accessing available training and seeking out additional resources when necessary.

- Ensure timekeeping practices are in place and consistently followed according to SLT Policy.

- Complete and carry out inventory transactions including but not limited to, receiving, MOS, and RARs. Ring employee transactions.

- Demonstrate exceptional verbal and written communication skills with employees, customers, field management and corporate office.

- Accurately record time worked according to SLT policy.

- Additional responsibilities as assigned by General Manager or Store Manager.

### Essential Functions

- Ability to communicate verbally and work cooperatively with employees and customers.

- Ability to remain in a stationary position for up to 3 hours at a time.

- Ability to move about the work place coaching and directing employees; selling to customers and retrieving merchandise from storage or sales floor.

- Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and replenish merchandise.

- Ability to work a varied schedule to observe employees and customers at different times of the day, week and year.

- Ability to ascend/descend ladders in order to retrieve and/or move merchandise.

- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.

- Regular and predictable attendance.

- Ability to lift and/ or move merchandise weighing up to 35 lbs.

### Experience and Required Qualifications

- 1 year of retail sales and customer service experience. Prior experience as a Sur La Table Sales Associate, preferred.

- 1 year of retail supervisory experience, preferred.

- Proficient in POS Systems.

- Some experience with MS Office Suite (Outlook, Word and Excel).

- May require Food Handlers Certification.

### Sur La Table Core Competencies for Everyone

- Focus on the Customer: You inspire and delight your customers.

- Be Genuine: Your communication style is respectful, effective and sincere.

- Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.

- Take Ownership: You are committed, responsible and provide solutions.

- Achieve Results: You meet and exceed goals and expectations.

### Pay Range

- $16.90 to $18.40 per hour

## Skills

### Required
- POS Systems
- MS Office Suite
- Food Handlers Certification

### Nice to have
- retail sales
- customer service
- retail supervisory

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/cscgeneration-2/add708c3-9602-4b48-ba94-f0139a7cc73d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)