# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Lisburn, County Antrim
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400097994?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-assistant-23875f53-e23/

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Lisburn, County Antrim. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring a smooth shopping experience.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist customers with their queries, and resolve issues in a professional and courteous manner

- Maintain a clean and tidy store environment, including restocking shelves and processing deliveries

- Work collaboratively with colleagues to achieve sales targets and promote products

- Develop knowledge of products and services to make informed recommendations to customers

**Requirements:**

- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical and high-energy environment

- Committed team player with flexibility and willingness to work across the store

- Open to learning and developing new skills to improve customer experience

- Confident in using digital tools and technology to perform job tasks

**Benefits:**

- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies, including maternity, paternity, and adoption support

- Pension and life cover, with company matching of 4-7.5% of pension contributions and up to 6x life cover

- Sainsbury's share schemes, allowing employees to buy shares at discounted prices

- Other retail savings, including discounts on eating out, holidays, and at other retailers

- Physical wellbeing programs, such as cycle to work and bike rental schemes, reduced price gym access, and health/dental cash plans

- Mental wellbeing support, including 24/7 access to Employee Assistance Programme and online wellbeing platform

- Financial support options, including interest-free season ticket loans, pay advance, and affordable loans

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## Skills

### Required
- customer service
- communication
- teamwork
- digital literacy

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