# FT Front Desk Agent- DoubleTree by Hilton Mclean Tysons, Weekly Pay

**Company**: B. F. Saul Company Hospitality Group
**Location**: McLean, Virginia
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: USD 18.5-19.5 per-hour-wage
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.lever.co/bfsaulhotels/4b57946d-2439-47e8-a052-61c9f212b0f5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/ft-front-desk-agent-doubletree-by-hilton-mclean-22fd7203-11a/

## Description

We are seeking a Front Office Agent at the DoubleTree by Hilton McLean Tysons.

As a Front Office Agent, you will be responsible for anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service.

## Responsibilities:

- Provide exceptional guest service, responding to guests in a friendly and positive manner

- Process check-ins and check-outs, verify billing, create reservations, and process special requests

- Assist guests with knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services

- Work as a team player in meeting guests' needs and contribute to the efforts of other departments when necessary

- Follow B. F. Saul Company Hospitality Group's guest service recovery program

- Maximize room revenues by following proper selling techniques and utilizing strategies

- Monitor room availability, follow restrictions, and adhere to booking policies and procedures

- Drive sales by up-selling rooms and amenities

- Adhere to B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions

- Maintain a clean and safe work area in compliance with regulations

- Attend required department and hotel meetings

## Required Skills and Experience:

- High school diploma or GED required

- 1+ years prior guest service experience in a hospitality setting

- Excellent verbal communication skills

- Attention to detail, customer-focused, and ability to perform job duties in a fast-paced environment

- Ability to lift, push, and pull up to 75 pounds on an occasional basis

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## Skills

### Required
- guest service
- cash handling
- financial transactions
- time management
- communication

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/bfsaulhotels/4b57946d-2439-47e8-a052-61c9f212b0f5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)