# HR Complex Case Team Leader

**Company**: Ministry of Housing, Communities and Local Government
**Location**: Belfast, Northern Ireland
**Work arrangement**: remote
**Experience**: senior
**Salary**: GBP 60,230 - 65,820 per year
**Category**: Human Resources
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/hr-complex-case-team-leader-117064?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_22e3e065-913

## Description

This is a varied and collaborative role focused on building a trusted, responsive, and sustainable in-house HR casework service.

The HR Complex Case Team Leader will lead and manage the Complex Casework team, providing expert, risk-based advice on complex HR casework, and overseeing complex and sensitive cases.

Key responsibilities include:

- Leading and managing the Complex Casework team

- Providing expert advice on complex HR casework

- Overseeing complex and sensitive cases

- Supporting Employment Tribunal and early conciliation activity

- Coaching managers to make fair, evidence-based decisions

- Improving casework processes, guidance, escalation routes, data capture, and service standards

The successful candidate will be a confident senior HR professional with strong complex casework expertise, sound judgement, and experience leading a busy advisory service.

Requirements include:

- Experience in complex HR casework, employee relations, and/or a people advisory environment

- Strong knowledge of HR policy and employment legislation

- Proven leadership experience

Alongside a salary of £60,230 - £65,820 per year, the Ministry of Housing, Communities and Local Government contributes £17,448 towards being a member of the Civil Service Defined Benefit Pension scheme.

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## Skills

### Required
- HR policy
- employment legislation
- complex casework
- leadership
- employee relations

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/hr-complex-case-team-leader-117064?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)