# Service Assistant

**Company**: Porsche Centre Recklinghausen
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Sales
**Industry**: Automotive

**Apply**: https://jobs.porsche.com/index.php?ac=jobad&id=20401
**Canonical**: https://yubhub.co/jobs/job_22ded89f-346

## Description

Here's your chance to join Porsche.

We're looking for a Service Assistant to join our team at Porsche Centre Recklinghausen. As a Service Assistant, you will be the first point of contact for our customers and will play a key role in ensuring their satisfaction.

Your responsibilities will include:

Representing our dealership and promoting customer satisfaction: You will be the face of our business and will be responsible for communicating effectively with our customers to ensure a smooth service experience.

Varied tasks and collaboration: Your role will involve coordinating with our workshop team, managing customer appointments, and performing administrative tasks such as maintaining customer and vehicle data.

Customer service and complaint management: You will be responsible for handling customer complaints and queries in a proactive and solution-focused manner.

Our ideal candidate will have:

A successful completion of a commercial or technical training programme: This will provide a solid foundation for your knowledge and understanding of our industry.

A proactive approach: You will be able to develop and implement solutions independently.

A confident and positive attitude: You will contribute to a pleasant working atmosphere and build trust with our customers.

High social competence and friendliness: You will be able to communicate effectively with our customers and colleagues.

Quality awareness and teamwork: You will have a strong sense of quality and will be able to motivate others.

Customer orientation: You will have a strong understanding of customer-focused thinking and will apply this in your daily work.

Experience in the automotive industry is desirable but not essential.

We offer:

A balanced work-life balance: With 30 days' holiday per year, we support you in balancing your work and personal life.

Career paths that inspire: Discover various career opportunities and develop your talents in a supportive environment.

A role with meaning: Take on responsible tasks that make a real difference.

A motivated team: Work with a team that is not only qualified but also passionate about their work.

A modern working environment: Enjoy a workplace equipped with modern technology and a professional atmosphere.

Health and well-being: Benefit from additional protection through our company's health insurance and stay fit and mobile with our bike leasing programme.

Attractive employee offers: Enjoy exclusive discounts and special conditions offered to our team members.

Unique insurance services: Take advantage of special offers from our in-house insurance agency, tailored to your needs.

If you have any questions, please contact:

Kai Wortmann, Recruiting

Tel.: 0231 57703 406

## Skills

### Required
- customer service
- communication
- problem-solving
- time management
- teamwork

### Nice to have
- German language
- commercial or technical training programme