# Embedded Global Security Operations Center (GSOC) Manager

**Company**: Sibylline Ltd
**Location**: Los Angeles, CA
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $106,400 - $133,000
**Category**: Physical Security
**Industry**: Consulting

**Apply**: https://jobs.smartrecruiters.com/SibyllineLtd/744000159951151-embedded-global-security-operations-center-gsoc-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_22b9a2cd-d9a

## Description

Sibylline Ltd is seeking an experienced security operations professional to serve as Manager supporting the client's global security operations.

The successful candidate will oversee day-to-day 24/7 physical security operations supporting client facilities, personnel, visitors, and operations, while also providing management oversight of the 24/7 intelligence team and its personnel.

Responsibilities:

- Oversee daily operations of a 24/7 program and associated staff.

- Coordinate recruitment, onboarding, scheduling, training, and performance management activities.

- Establish and maintain SOPs, escalation procedures, quality standards, and operational metrics.

- Provide management oversight to the intelligence team, supporting effective coordination, escalation, information sharing, and alignment between intelligence activities and physical security operations.

- Oversee alarm monitoring, CCTV operations, access control administration, badge management, dispatch, and incident management functions.

- Monitor service delivery, workforce coverage, and operational readiness.

- Support critical incidents, emergencies, business disruptions, and executive-level escalations.

- Manage stakeholder relationships and coordinate with Regional Security Managers, Workplace, Facilities, and third-party vendors.

- Lead monthly operational reviews, KPI reporting, and continuous improvement efforts.

- Ensure compliance with security, privacy, and data handling requirements.

Qualifications:

- Experience managing security operations, GSOC, intelligence, command center, or similarly integrated operational teams.

- Ability to manage high-priority incidents and make timely decisions under pressure.

- Familiarity with access control, video management, alarm monitoring, and case management systems.

- Excellent written and verbal communication skills.

- Strong leadership, coaching, workforce planning, and stakeholder management capabilities.

- Experience with platforms such as Lenel, Milestone, Everbridge, ServiceNow, Jira, or similar preferred.

Requirements:

- Bachelor's degree or equivalent professional experience.

- 5+ years of security operations, operations center, or related experience.

- 2+ years of management experience leading operational teams.

Benefits:

- Salary Range: $106,400 - $133,000

- 401(k) up to 5% matching

- Medical/Dental/Vision

- Basic Life and AD&D Insurance

- Long Term/Short Term Disability

- PTO: 160 hours (20 days) accrued per year

- Sick: 9 days front-loaded

- 11 Federal Holidays, with the day back in lieu, if worked

- 3 Bereavement days

- Employee Assistance Program and Employee Discount Program

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## Skills

### Required
- security operations
- intelligence
- command center
- access control
- video management
- alarm monitoring
- case management systems
- leadership
- coaching
- workforce planning
- stakeholder management

### Nice to have
- Lenel
- Milestone
- Everbridge
- ServiceNow
- Jira

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/SibyllineLtd/744000159951151-embedded-global-security-operations-center-gsoc-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)