# Welcome Coordinator

**Company**: Oak Street Health
**Location**: Colorado Springs, CO
**Job type**: full-time
**Salary**: $17.00 - $28.46 per hour
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/CO---Colorado-Springs/Welcome-Coordinator_R1052616?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_22b69f42-536

## Description

We are seeking a Welcome Coordinator to join our team at Oak Street Health in Colorado Springs, CO. As the first point of contact for patients and guests, you will create a positive and inclusive environment. Your responsibilities will include:

- Welcoming patients and guests

- Conducting visit check-in and assisting patients with required forms

- Collecting co-pays

- Updating patient information and making changes in electronic medical record platform

- Scheduling and rescheduling appointments within electronic medical records platform

- Managing phone lines by answering, taking messages, and conducting outbound calls as instructed

- Managing faxes in the electronic fax platform

- Maintaining the cleanliness of the Welcome and Community Room areas

- Floating to other centers in the region on an infrequent basis

- Other duties as assigned

To be successful in this role, you will need:

- Strong computer skills and basic knowledge of Google Suite

- Professional phone etiquette

- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

- US work authorization

Preferred qualifications include:

- Experience in a customer service setting

- Some college education

In terms of personal qualities, we are looking for someone with:

- A flexible and positive attitude

- A welcoming and nurturing attitude toward our patient population of older adults

- High level of integrity

This is a full-time position with anticipated weekly hours of 40. The typical pay range for this role is $17.00 - $28.46 per hour. We offer a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

## Skills

### Required
- Google Suite
- professional phone etiquette
- fluency in Spanish, Polish, Russian, or other languages

### Nice to have
- customer service experience
- some college education
- Spanish
- Polish
- Russian

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/CO---Colorado-Springs/Welcome-Coordinator_R1052616?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)