# Senior Manager, Accounts Receivable

**Company**: Flexport
**Location**: Shenzhen
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8233803?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_229d037c-2d6

## Description

Flexport is seeking a Senior AR Manager to lead the APAC accounts receivable function as part of its 2026 initiative to modernize and scale the global AR organization.

The ideal candidate is metrics-driven, comfortable managing high-volume, multi-entity, multi-currency operations, and skilled at building strong cross-functional and client relationships.

## Key Responsibilities

- Own the end-to-end AR performance for APAC, including DSO, collections effectiveness, and past-due/aging targets, reporting results against KPIs on a weekly and monthly cadence to global finance leadership.

- Drive down past-due backlog through structured collection strategies, escalation protocols, and proactive cash application, with a focus on converting outstanding AR into cash faster.

- Lead automation and AI tech initiatives across the AR workflow (dunning, cash application, reconciliation, reporting) to reduce manual touchpoints and improve throughput, in partnership with Systems/RevOps.

- Partner with Billing, Operations, and client-facing (Sales/Account Management/CS) teams to resolve complex, multi-entity reconciliations and root-cause recurring disputes.

- Mitigate credit block (CB) by identifying trends, tightening controls with Billing/Ops upstream, and implementing preventive process changes.

- Ensure full compliance with Flexport's global AR policies, SOX/internal controls, and regional regulatory requirements, maintaining data integrity across systems.

- Lead, coach, and motivate a regional AR team, setting clear individual KPIs, running performance reviews, and building a culture of accountability and continuous improvement.

- Standardize APAC processes to Flexport's global playbook while adapting for local client and regulatory nuances.

- Present regional AR health, risks, and improvement plans to senior finance stakeholders, including escalation of at-risk accounts.

- Support systems implementations, UAT, and process documentation tied to AR automation projects.

## KPIs / Success Metrics

- DSO (Days Sales Outstanding) and past-due percentage of total AR

- Collections-to-target ratio and cash applied vs. cash forecasted

- Chargeback rate and dispute resolution cycle time

- Reconciliation aging and accuracy (unapplied cash, unallocated credits)

- Team productivity and adherence to Flexport service-level standards

- Automation adoption / reduction in manual processing hours

## Qualifications

- Bachelor's degree in Accounting, Finance, or related field (CPA/CMA a plus)

- 8+ years in Accounts Receivable/Credit & Collections, including 3+ years managing teams, ideally within a Shared Service Center or multi-entity, multi-region environment

- Proven track record reducing past-due AR and improving DSO in a high-volume, fast-paced setting

- Experience partnering cross-functionally with Billing, Operations, and client-facing teams to resolve disputes and reconciliations

- Strong working knowledge of ERP/AR systems (e.g., NetSuite, Oracle, SAP) and experience driving automation or AI-enabled process improvement (RPA, OCR, workflow tools)

- Data-driven mindset with strong Excel/BI reporting skills; comfortable building and defending KPI dashboards

- Excellent verbal and written communication skills; able to influence stakeholders across levels and regions

- APAC market/regulatory exposure preferred; multilingual a plus

- Demonstrated people leadership: coaching, performance management, and team morale-building

- Committed to data integrity, ethical business practices, and 100% accuracy standards

## Skills

### Required
- Accounts Receivable
- Credit & Collections
- ERP/AR systems
- Automation
- AI-enabled process improvement
- Data analysis
- Excel/BI reporting
- Communication
- Leadership

### Nice to have
- APAC market/regulatory exposure
- Multilingual
- CPA/CMA

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8233803?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
