# Enhanced Registrar

**Company**: Intermountain Health
**Location**: Hurricane, Utah
**Job type**: full-time
**Salary**: $18.85 - $25.61
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://imh.wd108.myworkdayjobs.com/en-US/IntermountainCareers/job/Hurricane-Valley-Satellite-ED/Enhanced-Registrar_R186594?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2267a131-0c8

## Description

The Enhanced Registrar provides exceptional care to customers through friendly, courteous, and professional service.

Responsibilities:

- Registers patients in multiple service lines, obtaining and inputting demographic, financial, and clinical information.

- Verifies accuracy of EMPI link and identifies potential linking problems and identity theft.

- Interacts with patients to gather, verify, and input information into a database for billing, reporting, and analysis.

- Registers for multiple service lines within a facility and explains legal documents according to regulatory requirements.

- Completes financial screening questions to identify potential funding sources.

- Holds financial discussions with patients, discusses copays, insurance benefits, and cost estimations.

- Coordinates with physician offices and clinical staff on out-of-network issues.

- Responds to patient questions regarding billing and provides way-finding as needed.

- Maintains quality and productivity statistics.

- May lead or train new employees, perform cashiering and reception duties, and cross-train to cover shifts in other departments.

- Understands the overall facility and patient process, problem-solving with patients, staff, and physicians.

Requirements:

- Three years of customer service experience within the last five years.

- Negotiation or collection experience within the last three years.

- Experience working effectively in time-sensitive situations, multi-tasking, and making prompt decisions.

- Demonstrated typing proficiency and basic computer skills.

- Excellent communication and interpersonal skills.

Preferred Qualifications:

- Bilingual fluency in English and Spanish.

- Registration experience on Tandem or iCentra.

- Data entry or clerical experience in a medical office setting.

- Working knowledge of medical terminology.

Benefits:

- Benefits eligible position.

- Shift differentials given for evenings, nights, and weekends.

- Generous benefits package covering wellness programs.

## Skills

### Required
- customer service
- negotiation
- collection
- typing
- basic computer skills
- communication
- interpersonal skills
- Spanish

### Nice to have
- registration experience on Tandem or iCentra
- data entry or clerical experience in a medical office setting
- working knowledge of medical terminology

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Source: [Apply at imh.wd108.myworkdayjobs.com](https://imh.wd108.myworkdayjobs.com/en-US/IntermountainCareers/job/Hurricane-Valley-Satellite-ED/Enhanced-Registrar_R186594?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)