# Graduate Trainee **Company**: Intl Wealth & Premier Banking **Location**: Kuala Lumpur, Federal Territory of Kuala Lumpur **Experience**: entry **Job type**: full-time **Category**: Finance **Industry**: Finance **Apply**: https://portal.careers.hsbc.com/careers/job/563774612544100?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_220c3f48-532 ## Description Some careers open more doors than others. If you’re looking for a role that builds strong foundations in wealth management, digital platforms, stakeholder coordination and business reporting, join HSBC and build a future rich with potential. This placement offers hands-on exposure to how a wealth platform operates end-to-end,supporting platform administration, client and relationship-manager servicing, operational coordination, data reporting and continuous improvement. You’ll develop practical skills relevant to a wide range of careers across wealth management, private banking, digital banking, operations and financial services. We’re currently seeking an ambitious individual to join HSBC as a Wealth Platform Graduate Trainee. ## About the role This placement provides graduates with real business exposure and the opportunity to develop practical capabilities within a global wealth-management environment. Working with appropriate supervision, you’ll support the day-to-day operation and enhancement of wealth platforms that enable colleagues and clients to access information, services and investment-related support efficiently and securely. At HSBC, we also see this as an opportunity to develop early-career talent for future roles across wealth management and broader banking functions. ## Key responsibilities ### Wealth platform and service support - Support the day-to-day administration and monitoring of wealth platforms and related workflows. - Assist with the maintenance of client, product, service and operational information. - Monitor platform requests, system notifications, access requirements and outstanding actions. - Review information and documentation for completeness, accuracy and consistency. - Coordinate with wealth teams, operations, technology, risk, compliance and other relevant stakeholders to resolve issues. - Identify risks, exceptions, blockers or delays early and escalate them appropriately. - Maintain accurate records of work completed, decisions made and follow-up actions. ### Client and stakeholder service - Support responses to routine enquiries from clients, relationship managers and internal stakeholders. - Coordinate information requests across Wealth, Operations, Technology, Digital, Risk, Compliance and other teams. - Prepare clear updates on platform issues, service requests, outstanding requirements and delivery progress. - Track queries through to resolution and ensure appropriate stakeholders remain informed. - Support the preparation of meeting materials, service updates, action logs and communications. - Help identify opportunities to improve the user experience for clients and colleagues. ### Platform operations and reporting - Maintain accurate trackers, workflow records, operational calendars and issue logs. - Produce weekly or monthly reports covering platform activity, service requests, outstanding items, incidents and operational performance. - Support basic data analysis to identify trends, recurring issues and improvement opportunities. - Highlight overdue actions, upcoming deadlines and potential delivery risks. - Help translate platform and operational activity into concise updates for management review. - Support data-quality checks and the reconciliation of information across relevant systems, where applicable. ### Process, governance and controls support - Support the maintenance of process documentation, procedures, user guides and operational records. - Assist with control checks, access reviews, reconciliations and exception monitoring, where applicable. - Maintain organised records and audit trails for platform activities, service requests and stakeholder decisions. - Follow applicable risk, compliance, data-handling and information-security requirements. - Escalate control concerns, unusual activity, data-quality issues or exceptions to the appropriate team or manager. - Support the consistent application of governance standards across platform-related activities. ### Continuous improvement and team support - Identify opportunities to improve platform processes, reporting, documentation and stakeholder communication. - Support the documentation of lessons learned, recurring issues and agreed improvements. - Participate in team meetings, training sessions, testing activities and improvement initiatives. - Assist with user acceptance testing, process reviews and implementation activities, where appropriate. - Work collaboratively with colleagues across functions and locations. - Demonstrate accountability, attention to detail and a commitment to delivering quality service. ## Requirements - Currently pursuing a Bachelor’s Degree in any discipline, with a CGPA of 3.0 or above, or at least second-class upper. - Fluent in English, with excellent communication, interpersonal and presentation skills. - Ability to analyse data and information and interpret findings for business decisions. - Strong attention to detail and the ability to follow structured processes accurately. - Resourceful, organised and able to manage multiple priorities. - Good planning, communication and problem-solving skills. - Ambitious, motivated and comfortable working in a fast-paced financial-services environment. - Energetic, enthusiastic and adaptable. - A collaborative team player with the potential to demonstrate leadership. - Computer literate and able to work independently. - Interest in wealth management, digital platforms, client servicing, banking operations or financial technology is advantageous. ## Key learning opportunities You’ll gain: - Practical understanding of how a wealth platform supports clients, relationship managers and wealth professionals. - Exposure to wealth-management processes, digital servicing and platform operating models. - Experience coordinating work across Wealth, Operations, Technology, Risk, Compliance and other teams. - Stronger business communication skills, including concise updates, professional correspondence and stakeholder engagement. - Hands-on experience in operational reporting, data handling and basic performance analysis. - Greater awareness of risk management, controls, governance and information-security standards. - Experience identifying platform issues, resolving service requests and escalating matters appropriately. - Exposure to platform testing, process improvement and user-experience enhancement. - Confidence managing multiple priorities in a fast-paced, multi-stakeholder environment. - A foundation for future careers in wealth management, private banking, digital banking, platform operations, client servicing, business analysis or broader banking functions. ## Skills ### Required - Bachelor's Degree - English - data analysis - communication - interpersonal skills - presentation skills - problem-solving skills - planning skills ### Nice to have - wealth management - digital platforms - client servicing - banking operations - financial technology --- Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612544100?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)