# Safety System Implementation and Support Specialist

**Company**: Fortrea
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Healthcare

**Apply**: https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Bangalore/Safety-Systems-Associate-Manager_265812?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2208109e-197

## Description

We are seeking a Safety System Implementation and Support Specialist to assist with the overall safety system implementation, support, configuration, and migration related activities.

The successful candidate will be responsible for providing service to clients either as a support function to the client project groups or as a stand-alone business. They will provide supervision and day-to-day management of projects, ensuring quality, compliance, and timely delivery.

Key responsibilities include:

- Conducting and overseeing project-specific configurations in safety systems

- Evaluating proposed project ideas and software changes through technical impact analysis and estimated business value

- Developing and documenting standard and ad hoc reports from the safety systems

- Supporting and educating end-users and sponsors

- Collaborating with the training team in the development of safety system-specific training modules

- Initiating discussions with business stakeholders to understand business requirements and ensuring requirements are delivered on time

- Providing overall guidance and strategizing the use of standard safety systems front-end reporting

- Participating in and overseeing data migration activities and documentation related to migration

- Managing ticket management, issue resolution, and escalating system issues where applicable

- Making updates to departmental standard operating procedures, working practices, and guidelines

- Monitoring the mailbox for system failures to resolve them promptly and managing vendor queries

- Performing and reviewing user acceptance testing and completing required documentation

- Leading critical team projects and being responsible for project deliverables within budget

- Monitoring staff project quality, timelines, and budgets to foresee and correct issues

- Effectively communicating the status of projects to line management and project managers

- Carrying out team development responsibilities, including mentoring and administrative activities

The ideal candidate will have:

- A life science or IT/computing degree

- 6+ years of experience in drug safety systems, with a minimum of 2 years of project management experience

- Experience working on validated document management systems

- Good working knowledge of Microsoft Office tools

- System integration knowledge

- Required skills in project management, change management, customer relationship management, and vendor management

Preferred qualifications include:

- Clinical background working with clinical systems

- Good understanding of SQL programming language

- Experience working with ticket support applications

## Skills

### Required
- Project Management
- Change Management
- Customer Relationship Management
- Vendor Management
- Microsoft Office
- System Integration

### Nice to have
- SQL programming language
- Clinical background
- Ticket support applications

---

Source: [Apply at fortrea.wd1.myworkdayjobs.com](https://fortrea.wd1.myworkdayjobs.com/en-US/Fortrea/job/Bangalore/Safety-Systems-Associate-Manager_265812?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)