# Case Handler - Community Justice Advocate

**Company**: Utah Legal Services
**Location**: Salt Lake City, Utah
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: $29 - $34 DOE
**Category**: Legal
**Industry**: Legal

**Apply**: https://utahlegalservices.bamboohr.com/careers/75?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2207ba60-322

## Description

Utah Legal Services seeks a Case Handler to join our team. In this role, you will assist with case management, document preparation, client communications, and advocacy services for qualifying Utahns facing housing-related legal issues.

**Client Advocacy and Support**

- Guide clients through the duration of their cases, including court filings, administrative applications, and appeals, if applicable.

- Prepare and file court and administrative agency documents within the scope of your certification or licensure and under attorney supervision when required.

- Maintain regular communication with clients, attorneys, court personnel, mediators, and other parties involved in a case.

- Respond to client questions and provide updates regarding case status and next steps.

- Accurately update case status, tasks, and client communications in LegalServer.

**Case Management**

- Attend meetings, mediations, hearings, trials, and other court or administrative proceedings as permitted by your certification, licensure, and applicable court rules.

- Utilize LegalServer to track time, manage client matters, monitor deadlines, and document services provided.

- Follow ULS case handling protocols, professional standards, and best practices.

- Maintain an average caseload of 60-120 cases, depending on case complexity, level of service provided, and other assigned responsibilities.

**Additional Responsibilities**

- Build and maintain relationships with community organizations and partners that support ULS's mission.

- Attend ULS staff meetings and required trainings.

- Complete applicable continuing education requirements, including CLEs and certification-related training.

- Participate in community outreach, legal clinics, educational presentations, and other activities designed to increase access to justice.

**Qualifications**

- Current certified Community Justice Advocate (CJA) or Licensed Paralegal Practitioner (LPP).

- Must be able to pass a Utah criminal background check.

- Prior legal experience preferred, particularly in housing.

- Demonstrated ability to manage multiple cases, deadlines, and competing priorities.

- Strong problem-solving skills and sound professional judgment.

- Ability to work collaboratively with attorneys, staff, clients, community partners, and volunteers.

**Benefits**

- Medical insurance

- Dental insurance

- Employer-paid vision insurance

- Generous paid-time off (21 days per year) and increases on your first anniversary

- 13 paid holidays

- 403(b) retirement plan with a monthly employer match, plus automatic monthly contributions

- Employer-paid short and long-term disability coverage

- 4 weeks paid parental leave

- Employer monthly stipend to assist staff with benefit cost.

## Skills

### Required
- Community Justice Advocate
- Licensed Paralegal Practitioner
- LegalServer
- case management
- client communications
- advocacy services

### Nice to have
- prior legal experience
- housing experience

---

Source: [Apply at utahlegalservices.bamboohr.com](https://utahlegalservices.bamboohr.com/careers/75?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)