# Lead Production Technician

**Company**: Anduril Industries
**Location**: Dublin, Dublin
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Highly competitive equity grants are included in the majority of full-time offers
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/andurilindustries/jobs/5245682007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_21f1c221-538

## Description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology.

The Voyager team in Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge.

We are looking for a Lead Production Technician to join our growing team in Dublin. This is a key role responsible for owning the end-to-end returns and repairs process for Voyager products.

**Responsibilities**

- Own RMA deliverables end to end , from in/out processing of field returns through test, repair and return shipment, including tracking of returns internally and externally

- Build and lead the RMA function and team , defining the processes, tooling and metrics, and coaching and developing the people who run them

- Test, diagnose and repair returned product using standard test procedures , troubleshooting customer and production issues, and implementing fixes or escalating through internal processes as required

- Produce the customer-facing outputs of the process , quotations for out-of-warranty repairs and repair reports supplied to customers

- Keep RMA data and documentation accurate and current , data management in SAP, test results accurately documented and reported to Test & Quality, and process documentation updated in a timely manner

- Own turnaround time and reporting metrics for the RMA function, and drive improvement against them

- Keep stakeholders aligned , continually update customers, production and R&D on progress, attend RMA meetings with US-based customer success teams, and plan internal RMA team updates and communications

- Source material for CM shortages from our supplier base and represent RMA in production meetings

**Required Qualifications**

- Minimum 4 years previous relevant experience

- Proven ability to build and lead a function or team - setting up processes from scratch, and mentoring and developing others

- Strong analytical and problem-solving skills

- Proactive, with the ability to work with minimal supervision

- Methodical approach to testing with great attention to detail

- Ability to plan, organise and clearly document work

- Flexible approach

- Must be authorised to work in Ireland.

**Preferred Qualifications**

- NFQ Certificate (Level 6) or Diploma/Higher Certificate/Ord Degree (Level 7) in a relevant discipline, e.g. Electronic/Electrical/Mechatronics, Process Technology or Manufacturing, or equivalent

- Knowledge of SAP or Oracle would be an advantage

**Benefits** Anduril offers top-tier benefits for full-time employees, including a comprehensive, competitive benefits package (available at little to no cost to employees) that ensures you’re supported in health, recovery, and whatever comes next.

## Skills

### Required
- test and fault-finding
- SAP and production systems
- documentation
- analytical and problem-solving
- troubleshooting

### Nice to have
- NFQ Certificate (Level 6)
- Diploma/Higher Certificate/Ord Degree (Level 7)
- SAP
- Oracle

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/andurilindustries/jobs/5245682007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
