# Account Director (6 month FTC) **Company**: DEPT® **Location**: London **Work arrangement**: hybrid **Experience**: senior **Job type**: contract **Category**: Marketing **Industry**: Marketing **Apply**: https://job-boards.greenhouse.io/dept/jobs/8266830?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_21b0bc66-2b1 ## Description This is a 6 month fixed term contract initially, with a strong likelihood of extension. As Account Director, you will be responsible for building strong relationships with clients at all levels, including strategic input, and overseeing the delivery of a wide variety of substantial integrated campaigns. Responsibilities: - Manage client briefs from start to finish, ensuring successful delivery to client deadlines across multiple campaigns. - Liaise with clients and manage their expectations. - Relay client feedback to designers, copywriters, and developers, and plan and manage workloads of the team. - Ensure client requirements are met whilst protecting DEPT® values/brand. - Support the senior team with administrative tasks. - Build a full understanding of the clients' business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs. - Build excellent working relationships with key clients – regular meetings, planning, briefing, evaluation. - Work closely with creative and strategy teams and have oversight of all statements of work/proposals as well as all content production for clients. - Ensure the right DEPT® team is in place to deliver, high standards are maintained, and adding value wherever possible. - Ensure success criteria are met and projects are delivered to time and to budget. - Ensure a good knowledge of all DEPT® products and services and actively promote them to clients. - Report to senior management with internal and external issues and events that might impact upon accounts. - Direct account management activity – undertaking pitches and presentations, formulating and implementing account plans, and running the account management process. - Hold key new business development responsibilities, working with others in the team to proactively seek new opportunities for the business. - Ensure processes are followed and that there is consistent professional delivery. - Maintain a strategic overview of key accounts and their markets – running regular internal client-facing account reviews. - Oversee the client contract, to proactively manage the account and resources to maximise profitability. Management and leadership: - Delegate and allocate responsibilities efficiently to manage projects end to end. - Interview candidates and hire resources. - Conduct performance reviews of team members and identify areas of improvement. - Effectively lead teams and inspire others to achieve goals. - Identify strengths and weaknesses of team members and suitably make changes if required. - Encourage team interaction, boost employee motivation, and appreciate team contribution. - Match project tasks with opportunities for development so that employee potential is utilised to the maximum. - Manage change and effectively cascade information to teams to ensure smooth execution. Requirements: - Experience delivering a broad range of multi-channel marketing communications including digital and direct. - Extremely organised, with the ability to manage multiple projects simultaneously. - Ability to work under pressure and meet and manage deadlines with ease and efficiency. - Excellent verbal and written communication skills. - A great team player and team-building skills. - People management/leadership skills. - Excellent negotiator with good networking ability. - Ability to communicate effectively with team giving guidance and feedback. - Resource management skills and ability to handle complex issues. - Understanding of the production & interactive processes. - Excellent planning and organisation skills. - Ability to manage and develop client and supplier relationships. - Ability to commercially manage budgets. - Proven business development experience and success. - Advanced working knowledge of Microsoft Office Packages. Benefits: - A flexible hybrid working policy. - Early Finish Fridays. - 26 days paid holiday, plus UK Bank Holidays. - Access to dedicated mental health resources. - Company Pension Scheme. - Access to a Private Medical Insurance or Cash Plan scheme. - Season Ticket Loan. - Cycle to Work Scheme. - EV Car Scheme. - Enhanced family-friendly policies. - Workplace Nursery Scheme. - DEPT® Allowance. - Social and Cultural Events. - Learning and Development. - Buddy Program. ## Skills ### Required - Microsoft Office Packages - multi-channel marketing communications - digital marketing - direct marketing - team management - leadership - client relationship management - budget management --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/dept/jobs/8266830?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)