# SME Client Manager - Saudi National

**Company**: The Cigna Group
**Location**: Riyadh
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Riyadh-Saudi-Arabia/SME-Client-Manager---Saudi-National_26009345-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_2194811b-29c

## Description

We are seeking a Saudi National to join our team as an SME Client Manager. As an SME Client Manager, you will be responsible for managing a portfolio of SME clients in the GCC, engaging with brokers and clients regularly, and providing business excellence for the organisation.

Key responsibilities include:

- Managing a portfolio of SME clients in the GCC

- Engaging with brokers and clients regularly

- Providing service and support to brokers and clients as required

- Conducting strategic meetings on retention rates, successes, and challenges

- Building and maintaining relationships with brokers and internal customers

Main duties and responsibilities:

- Proactively manage and negotiate renewals for the SME portfolio

- Understand compliance requirements in the GCC and identify potential risks

- Develop and maintain strong relationships with clients through regular communication

- Conduct strategic meetings with brokers to review retention rates, successes, and challenges

- Take the lead in day-to-day enquiries for the assigned portfolio

- Look for growth opportunities with existing groups

- Ensure accurate database management, including Salesforce

- Manage the entire renewal process for the assigned portfolio and achieve financial targets

Requirements and skills:

- Excellent communication and influencing skills

- Ability to work well under pressure and prioritize workloads

- Experience in data collation and statistical analysis

- Strong interpersonal and teamworking skills

- Knowledge of Microsoft applications, including Excel and Word

- Regulatory expertise and knowledge of processes, procedures, and systems

## Skills

### Required
- Excellent communication skills
- Influencing and negotiating
- Works well under pressure
- Experience of collation of data and statistical analysis
- Strong interpersonal skills
- Ability to take ownership and demonstrate initiative
- Capable of prioritising workloads
- Sound knowledge of excel and word
- Flexible & strategic
- Basic Microsoft applications
- Interpersonal skills
- Team working
- Customer Focus
- Regulatory expert
- Knowledge of processes, procedures and systems
- Good business/product knowledge
- Coaching skills
- Organisational skills
- Influencing skills
- Supervisory skills
- Basic leadership and management skills
- Good time management

---

Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Riyadh-Saudi-Arabia/SME-Client-Manager---Saudi-National_26009345-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)