# Manager, Client Project Management

**Company**: Thomson Reuters
**Location**: Gdansk
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: 178,500 PLN - 331,500 PLN
**Category**: Operations
**Industry**: Technology

**Apply**: https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Poland-Gdansk/Manager--Client-Project-Management_JREQ203748?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_21938bc6-9d0

## Description

The Manager, Client Project Management is a critical leadership position within our Professional Services organization, a $100 Million dollar business within Thomson Reuters.

This leadership role is pivotal for driving the successful delivery and financial performance of client-facing projects. It encompasses strategic portfolio ownership, direct accountability for team utilization and revenue targets, and accountability for revenue hours for assigned business practice(s).

Success in this high-impact role requires acute strategic thinking, adept problem-solving, and exceptional influence to ensure operational excellence and foster client and employee satisfaction.

**Key Responsibilities:**

- **Team Leadership & Development:**

- Lead, mentor, and directly manage a team of 6-12 Client Project Managers, fostering a high-performance culture through comprehensive guidance, coaching, and performance management.

- Drive team accountability for utilization, monthly revenue hours, and other critical financial targets.

- Conduct regular 1:1s, develop and engage team members at all levels, and quickly address performance gaps, providing timely and clear feedback to ensure optimal outcomes.

- **Project Portfolio Responsibility & Delivery Excellence:**

- Oversee a portfolio of customer projects from initiation through closure; monitor health, risks, dependencies, and financials; providing hands-on PM support where needed to stabilize delivery and model best practices.

- Directly lead and project manage select strategic client projects, ensuring successful initiation, execution, and closure.

- Serve as the primary escalation point for critical project issues, driving rapid resolution and upholding exceptional client satisfaction.

- **Strategic & Operational Management:**

- Translate PMO strategy into team-level operating plans and rhythms; prioritize near-term execution while supporting longer-term improvements.

- Partner with Resource Management and POM team to track utilization and revenue hours against targets; forecast and allocate PM capacity; balance workload, smooth bottlenecks, and anticipate hiring/backfill needs.

- **Site Leadership & Engagement (Gdansk Office):**

- Serve as a strategic site leader for the Gdansk office, representing PMO and PS leadership and cultivating a vibrant, collaborative in-office environment that reflects our TR Values.

- **Communication & Stakeholder Management:**

- Maintain proactive, transparent, and actionable communication with senior PMO leadership, Project Owners, Sales, Client Partners, Client Success Managers, and PS Delivery leaders.

**Required Qualifications:**

- 7+ years of progressive experience in project management, professional services, or software implementation, with at least 3 years in a direct leadership role managing large teams of project managers or project delivery consultants.

- Demonstrated success overseeing a portfolio of concurrent client projects and meeting utilization/revenue hour targets at the team level.

- Strong track record delivering enterprise software programs, preferably in SaaS/cloud environments with ERP integrations (SAP, Oracle Fusion) and related tax/finance platforms.

**Benefits:**

- Hybrid Work Model: flexible hybrid working environment

- Flexibility & Work-Life Balance: supportive workplace policies

- Career Development and Growth: culture of continuous learning and skill development

- Industry Competitive Benefits: comprehensive benefit plans

- Culture: globally recognized, award-winning reputation for inclusion and belonging

- Social Impact: opportunities to make an impact in the community

**Salary Range:** 178,500 PLN - 331,500 PLN

## Skills

### Required
- project management
- strategic thinking
- problem-solving
- influence
- leadership
- team management
- portfolio management
- data analysis
- stakeholder management
- communication

### Nice to have
- ERP process areas
- tax tools/engines
- upsell opportunities
- Thomson Reuters ONESOURCE Indirect Tax Determination/Compliance

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