# Claims Assessor

**Company**: Bupa Global
**Location**: Dubai, OIC
**Experience**: mid
**Job type**: full-time
**Category**: Insurance
**Industry**: Healthcare

**Apply**: https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Dubai---OIC/Claims-Assessor_R1500540?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/claims-assessor-2188c550-0c1/

## Description

We are seeking a Claims Assessor to join our team in Dubai. As a Claims Assessor, you will be responsible for providing excellent customer service to our members, making customer-focused decisions, and ensuring accurate processing of claims.

Responsibilities:

- Provide excellent customer service to our members

- Make customer-focused decisions based on effective decision-making skills

- Input claims into the computer system with a high degree of accuracy

- Action any claim-related queries in line with Bupa Global policy and style

- Obtain all necessary information on claims for complete processing

- Respond to incoming correspondence and queries from internal departments

- Ensure correct interpretation of Bupa International's policy and rules

- Contribute to the continuous development of the claims process

- Suspend claims that require further investigation

- Log claims on the system under correct members' registrations

- Recognise and challenge possible fraudulent information

- Comply with regulatory requirements at all times

- Work on a shift basis according to business needs

What you'll bring:

- Strong background in the global health insurance sector or relevant transferable expertise

- At least 2 years of experience in a claims role

- A medical degree is mandatory

- Demonstrated ability to meet and exceed productivity and quality performance targets

- Customer-focused mindset with a commitment to delivering high-quality service

- Exceptional interpersonal, communication, and influencing skills

- Prior experience in delivering customer service

- Proven background in healthcare-related claims assessment

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## Skills

### Required
- medical degree
- claims assessment
- customer service
- communication skills
- influencing skills

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Source: [Apply at bupa.wd3.myworkdayjobs.com](https://bupa.wd3.myworkdayjobs.com/en-US/EXT_CAREER/job/Dubai---OIC/Claims-Assessor_R1500540?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)