# Reservations Consultant, The Savoy Hotel

**Company**: AccorHotel
**Location**: London, England
**Experience**: senior
**Job type**: full-time
**Salary**: £34,869
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161129899-reservations-consultant-the-savoy-hotel?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/reservations-consultant-the-savoy-hotel-214a3133-b8d/

## Description

The Savoy is one of the world's most iconic hotels, opened in 1889, with a reputation for outstanding service excellence.

As a Reservations Consultant at The Savoy Hotel, you will work with the Reservations Team to promote and sell hotel bedrooms and facilities.

Your key responsibilities will include:

- Maximising revenue by converting enquiries and recognising business prospects

- Possessing thorough knowledge of the hotel and its offers

- Responding to guest enquiries in an engaging manner

- Ensuring all calls, emails, and procedures meet service standards

- Updating reservations for a flawless arrival and departure experience

- Understanding targets, forecasts, and figures

- Paying exceptional attention to detail

- Building relationships with guests and colleagues

- Managing tasks proactively

To succeed in this role, you will need:

- 1-3 years' experience in a similar role in luxury hospitality

- Outstanding communication skills

- A confident and dynamic speaker

- Enthusiastic and positive personality

- Proven organisational skills

In return, you will receive:

- Competitive salary and additional service charge

- Life insurance and pension

- 31 days of holiday

- Exclusive discounts at Savoy, Fairmont, Raffles, and Accor hotels

- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants

- 20% off at other Gordon Ramsay restaurants and Restaurant 1890

- Free stay for two at The Savoy after successful probation

- Colleague restaurant, gym, interfaith prayer room, and wellness room

- Laundry services

- Cashback for wellbeing/healthcare expenses

- Employee assistance program

- Virgin Active and The Gym Group membership discounts

- Cycle-to-work scheme

- Season ticket loan for commuting

- Annual optician reimbursements of £100

- Local discounts for F&B and retail

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- communication skills
- organisational skills

---

Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161129899-reservations-consultant-the-savoy-hotel?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)