# Movement Operations Associate (Field Support, Airport)

**Company**: International Organization for Migration (IOM)
**Location**: Los Angeles, United States of America (the)
**Work arrangement**: onsite
**Experience**: mid
**Job type**: contract
**Salary**: USD 7,346.92 monthly
**Category**: Operations
**Industry**: Non-Profit

**Apply**: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/23735?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_213069df-bfc

## Description

The United States Refugee Admissions Program (USRAP) operates worldwide with a target of providing resettlement opportunities to tens of thousands of refugees each year. IOM's multi-disciplinary staff members provide a range of assistance and support to the USRAP.

As a Movement Operations Associate (Field Support, Airport), you will be responsible for undertaking field support activities in an assigned area or areas primarily at the airport(s) in Los Angeles.

Your main duties will include:

- Meeting and assisting group and individual arrivals of beneficiaries at the airport

- Organizing transit and ground transportation

- Completing administrative duties to ensure that the movement of beneficiaries under IOM are carried out in a safe, dignified, and humane manner

- Monitoring and guiding teams of Movement Operations Assistants in completing field support activities

- Providing custodial care of travel documentation

- Verifying identities and documentation in the travel bag

- Assisting with airport formalities, including check-in, luggage formalities, immigration procedures, security screening systems, and customs clearance

- Escorting arriving individuals to ground transportation and individuals with domestic flight connections to their gates

You will also be required to:

- Communicate with airlines, CBP, and other vendors as needed and resolve issues as they arise in coordination with the supervisor

- Prepare and complete required paperwork in relation to domestic transportation and post-arrival formalities at the POE

- Accompany medical cases requiring immediate assistance to the hospital and remain with them as requested by POE management

- Provide assistance at hotels for individuals in transit, particularly vulnerable people

- Provide interpretation assistance for arriving migrants

The position entails physical duties including standing, walking, bending, lifting, pushing, and pulling.

The salary for this position is USD 7,346.92 monthly.

## Qualifications

### Required Qualifications and Experience

- Bachelor's degree in Social Science, International Relations, Regional Studies, or a related field from an accredited academic institution with three years of relevant professional experience; or

- High School diploma with five years of relevant professional experience.

### Experience

- Operational experience at a U.S. POE is required, with a strong understanding of movement workflows and direct coordination with CBP.

- Demonstrated knowledge of airline processes and CBP procedures relevant to the arrival and onward movement of IOM-assisted beneficiaries.

### Skills

- Computer/software literate with good knowledge of Microsoft Office.

- Strong interpersonal and communication skills.

- Attention to detail and ability to organize.

- Self-motivated, objective-driven, and able to use own initiative and work under pressure with minimum supervision.

## Benefits

The benefits of this position include:

- A fixed-term contract of one year with the possibility of extension

- A competitive salary

- Opportunities for professional growth and development

## Languages

Fluency in English is required (oral and written).

## Core Competencies

- Teamwork

- Delivering results

- Managing and sharing knowledge

- Accountability

- Communication

## Skills

### Required
- Microsoft Office
- communication skills
- organizational skills

### Nice to have
- airline processes
- CBP procedures
- movement operations

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