# Project Manager

**Company**: Cisco
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Customer-Project-Manager---11-Years_2020919?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_21164c1e-b0c

## Description

As a Project Manager within Cisco's Customer Experience Centre (CXC), you will drive execution and delivery through AI-assisted project management, developing how Cisco delivers value to customers globally.

You will act as a strategic partner to executive leadership and key customer stakeholders, translating technical delivery into business value propositions. You will also institutionalise next-generation project management methodologies, encouraging a culture of AI-fluency and innovation under Cisco's PMO framework.

Key responsibilities include:

- Supervising high-stakes projects and programs across multiple accounts

- Leading large and complex infrastructure projects

- Driving predictive delivery using AI-driven insights

- Managing program-level financial health, including margin optimisation and revenue forecasting

- Presenting service business value to customers

Requirements:

- Bachelor's degree or equivalent experience in Engineering or Technology

- Minimum 6 years of dedicated Project Management experience within the IT industry

- Minimum 3 years of experience working with large enterprise-size customers

- Professional PM certification such as PgMP, PRINCE2, ITIL, SCRUM, or equivalent

- Superb communication skills

- Willingness to travel locally and internationally as required

Preferred qualifications:

- Advanced degree or equivalent experience

- Domain expertise in IT Infrastructure, Migrations, Networking, Data Centre, Security, and/or Collaboration

- Hands-on experience with Agile / Scrum project methodologies

- Basic knowledge equivalent to CCNA or higher

- Familiarity with AI-assisted project management tools and prompt engineering techniques

## Skills

### Required
- Project Management
- AI-assisted project management
- Microsoft Project Plan
- Microsoft Excel
- JIRA
- Confluence
- PgMP
- PRINCE2
- ITIL
- SCRUM

### Nice to have
- Agile
- CCNA
- AI-assisted project management tools
- prompt engineering techniques

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Customer-Project-Manager---11-Years_2020919?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)