# AVP Workforce Absence Operations **Company**: Sedgwick **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Salary**: $125,000.00 - $140,000.00 USD Annual **Category**: Operations **Industry**: Insurance **Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/AVP-Workforce-Absence-Operations_R77665?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_2111a5b8-135 ## Description By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. The AVP Workforce Absence Operations role is responsible for the technical and operational functions for assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of an office in the location where the manager resides; to handle the staffing and training needs, as well as staff development, career and succession planning; and to be responsible for budget preparation and profit and loss management for assigned office(s). **Responsibilities:** - Responsible for overall operations management for all locations/offices within an area. - Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements. - Establishes business plan with goals and objectives for the assigned area and locations/offices. - Monitors management reports relating to the area/office performance. - Assists with the coordination of sales and client service efforts. **Additional Responsibilities:** - Performs other duties as assigned, - Supports the organization's quality program(s). - Travels as required. **Supervisory Responsibilities:** - Administers company personnel policies in all areas and follows company staffing standards and training recommendations. - Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews. - Provides support, guidance, leadership and motivation to promote maximum performance. **Qualifications:** - Bachelor's degree from an accredited college or university preferred. - CPCU, ARM, AIM, and/or AIC certifications preferred. - Licenses as required. - Ten (10) years claims management experience or equivalent combination of education and experience required to include four (4) years supervisory experience. **Skills & Knowledge:** - Strong technical claims knowledge - Excellent oral and written communication, including presentation skills - PC literate, including Microsoft Office products - Leadership/management/motivational skills - Analytical and interpretive skills - Strong organizational skills - Excellent interpersonal skills - Excellent negotiation skills - Ability to work in a team environment - Ability to meet or exceed Performance Competencies **Work Environment:** - When applicable and appropriate, consideration will be given to reasonable accommodations. **Mental:** - Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines **Physical:** - Computer keyboarding, travel as required **Auditory/Visual:** - Hearing, vision and talking ## Skills ### Required - claims management - leadership - management - communication - analytical skills - organizational skills - interpersonal skills - negotiation skills ### Nice to have - CPCU - ARM - AIM - AIC --- Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/AVP-Workforce-Absence-Operations_R77665?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)