# Operations Associate **Company**: Howden **Experience**: senior **Job type**: Permanent **Category**: Insurance **Industry**: Insurance **Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/Operations-Associate_R0018468-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_20937ceb-652 ## Description As a Operations Associate, you'll provide senior-level operational support to the Howden M&A team, owning complex operational activity across the lifecycle of M&A insurance transactions. The role exists to ensure high-quality operational delivery, strong control and effective coordination from initiation through to premium settlement, while supporting brokers, clients and markets with confidence and judgement. Responsibilities: - Own day-to-day operational support for M&A transactions from initiation through to settlement of premium. - Take responsibility for the accurate and timely preparation, review and management of complex transaction documentation. - Act as a key operational point of contact for clients, underwriters, brokers and internal teams. - Maintain and oversee repository files, ensuring documentation is complete, accurate and appropriately stored. - Ensure records on company systems are accurate, up to date and maintained to a high standard. - Support compliance with internal procedures, identifying and resolving issues proactively. - Monitor post-completion deliverables and follow up to ensure obligations are met. - Support and guide junior team members on operational processes and documentation standards. - Assist with client due diligence activities, applying judgement to identify and escalate issues where required. - Complete and review data entry, data computation and operational updates on company systems and spreadsheets. - Support invoicing, payment tracking and monitoring of inward and outward payments, resolving discrepancies as they arise. - Build and maintain strong working relationships with brokers and markets to support effective transaction delivery. Requirements: - Proven experience in a senior operational or transactional support role within insurance, financial services or a professional services environment. - Demonstrable experience managing complex documentation and operational processes with minimal supervision. - Experience acting as a trusted operational contact for internal and external stakeholders. - Strong experience handling confidential information and applying sound judgement in sensitive situations. - Evidence of managing competing priorities across multiple transactions and deadlines. - Experience supporting or overseeing junior colleagues and maintaining team standards. - Strong IT capability, with advanced experience using Microsoft Word, Excel and Outlook in an operational context. - A degree or equivalent professional experience is desirable. - Experience or exposure to insurance, M&A or transactional environments is desirable. - Strong written and verbal English, with the ability to communicate information clearly. - Good numeracy skills, with confidence working with figures or data relevant to the role. Benefits: - A career that you define. - We're looking for individuals who share the same values as us: - Our successes have all come from someone brave enough to try something new - We support each other in the small everyday moments and the bigger challenges - We are determined to make a positive difference at work and beyond - Reasonable adjustments, including flexible hours and hybrid working, are available. ## Skills ### Required - Microsoft Word - Excel - Outlook - operational support - transactional support - documentation management - client communication ### Nice to have - insurance - M&A - transactional environments - English --- Source: [Apply at hyperiongrp.wd3.myworkdayjobs.com](https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London/Operations-Associate_R0018468-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)