# Security Officer

**Company**: ABM UK
**Location**: Edinburgh
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Salary**: competitive
**Category**: Security
**Industry**: Security

**Apply**: https://jobs.workable.com/view/3nGi4rdLJLAhGFjdsYYDUb/security-officer-in-edinburgh-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1fd02f6b-9e6

## Description

We are seeking a Security Officer to provide a professional, visible, and customer-focused security presence throughout The Gyle Shopping Centre in Edinburgh.

The successful candidate will ensure the safety and security of visitors, tenants, contractors, and colleagues while maintaining a welcoming environment and supporting the centre's operational requirements.

Key responsibilities include:

- Carrying out regular patrols of the shopping centre, service areas, car parks, and external perimeter

- Monitoring and responding to alarms, incidents, and security breaches promptly and professionally

- Ensuring all incidents are recorded accurately and reported in accordance with company procedures

- Conducting lock and unlock procedures for designated areas

- Monitoring CCTV systems in compliance with current legislation and company policies

- Assisting with emergency evacuations and incident management procedures

- Challenging unauthorised persons and ensuring access control procedures are followed

- Delivering exceptional customer service to all visitors, tenants, and colleagues

- Providing directions, information, and assistance to members of the public

- Acting as an ambassador for The Gyle, promoting a safe and welcoming environment

- Supporting customer service initiatives and centre events where required

- Identifying and reporting hazards, defects, and unsafe practices

- Ensuring compliance with all Health & Safety policies, risk assessments, and safe systems of work

- Supporting emergency response procedures, including first aid and fire incidents where trained

- Maintaining awareness of site-specific emergency plans and business continuity arrangements

- Preparing detailed incident and occurrence reports

- Liaising with emergency services when required

We offer a range of benefits, including:

- Employee discounts at on-site retailers through our communication app

- Employee discounts at external retailers through Life Works

- Cycle-to-work scheme

- Free, on-site staff parking and numerous transport links

- Great working environment with a relaxing team room for break times

- Full and ongoing training

- Online payslips live before pay day and available to download

- Company uniform provided at no cost to employee

Requirements:

- Valid SIA Door Supervisor Licence

- Previous experience in a security role

- Excellent communication and interpersonal skills

- Strong customer service focus

- Ability to remain calm and professional under pressure

- Good observational and report-writing skills

- Ability to work a flexible shift pattern, including weekends and bank holidays

- Basic IT literacy

- SIA CCTV license (desirable)

## Skills

### Required
- SIA Door Supervisor Licence
- security experience
- communication skills
- customer service
- observation skills
- report writing
- IT literacy

### Nice to have
- SIA CCTV license

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/3nGi4rdLJLAhGFjdsYYDUb/security-officer-in-edinburgh-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)