# Koordynatorka/Koordynator procesów ICT

**Company**: Deutsche Bank Group
**Location**: Warszawa
**Work arrangement**: onsite
**Experience**: senior
**Job type**: contract
**Category**: IT
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Warszawa-Focus/Koordynatorka-Koordynator-procesw-ICT_R0450248-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1fc644f3-437

## Description

We are looking for a Koordynatorka/Koordynator procesów ICT to join our team in Warszawa.

The role involves planning and prioritizing patching of production and non-production environments, coordinating tests and deployments with technical teams, cybersecurity, suppliers, and service owners. You will also monitor implementation, remove blockages, escalate risks, and report KPIs/KRIs, backlog, and compliance.

Responsibilities:

- Plan and prioritize patching of production and non-production environments, considering risk, tests, service windows, and dependencies.

- Coordinate tests and deployments with technical teams, cybersecurity, suppliers, and service owners.

- Monitor implementation, remove blockages, escalate risks, and report KPIs/KRIs, backlog, and compliance.

- Initiate standardization and automation, and maintain documentation for control, audits, and risk management.

- Automate patching processes.

Requirements:

- 3-5 years of experience in IT maintenance, patch management, vulnerability remediation, or technical change coordination.

- Practical knowledge of the full patching cycle and vulnerability risk assessment (CVE, CVSS, Critical/High/Medium).

- Knowledge of several technologies from the profile and ITSM processes, particularly Change, Incident, Problem, and Configuration Management.

- Experience in data analysis, KPI/KRI reporting, and identifying automation opportunities.

- Higher education in a relevant field or adequate experience.

- English language proficiency at min. B2 level.

- Very good organization, independence, and responsibility for results.

- Effective communication and collaboration with technical teams, business, and management.

- Ability to agree on priorities and formulate risk-based recommendations.

- Analytical approach, attention to quality, and orientation on improvements and measurable results.

- Ability to use AI tools to increase work efficiency and improve business processes, while maintaining responsible and ethical use of data and AI solutions.

Nice to have:

- Experience in a regulated environment, especially in the financial sector.

- Knowledge of ITSM, asset, and vulnerability management tools, such as ServiceNow, Tanium, or Qualys.

- Experience in automation, ITIL practices, hardening, and lifecycle management; industry certifications are a plus.

Conditions:

- Work for an international financial institution in a mature technological and regulated environment.

- Collaboration with local and global teams and opportunities for development in many technological areas.

- Contract for one year with the possibility of extension.

## Skills

### Required
- patch management
- vulnerability remediation
- ITSM
- Change Management
- Incident Management
- Problem Management
- Configuration Management
- data analysis
- reporting
- English

### Nice to have
- ServiceNow
- Tanium
- Qualys
- automation
- ITIL
- hardening
- lifecycle management

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Warszawa-Focus/Koordynatorka-Koordynator-procesw-ICT_R0450248-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)