# Fulfillment Operations Team Leader **Company**: Target **Location**: Arlington Heights, IL **Work arrangement**: onsite **Job type**: full-time **Salary**: $24.00 - $26.00 per hour **Category**: Retail **Industry**: Retail **Apply**: https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/1700-E-Rand-Rd-Arlington-HeightsIL-60004-4379/Fulfillment-Operations-Team-Leader_R0000450722?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_1f714518-a40 ## Description We are seeking a Fulfillment Operations Team Leader to join our team at Target. As a Fulfillment Operations Team Leader, you will be responsible for leading a team of hourly team members and ensuring that guests receive an excellent shopping experience. The starting pay range for this position per hour is $24.00 - $26.00, and the full pay range for this position per hour is $24.00 - $40.80. As a Fulfillment Operations Team Leader, your responsibilities will include: - Consistently delivering guest experience commitments to create an Easy, Inspiring and Friendly guest experience - Ensuring every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations - Actively observing and providing feedback, holding team members accountable while recognising great guest experience moments - Reviewing area guest, financial, and team outcome metrics to identify opportunities, taking action to improve, and aligning team on the right behaviours and execution - Demonstrating a service culture that prioritises the guest service experience - Leading your team and driving fulfilment goals, understanding your role in supporting sales growth and how your departments and team contribute to and impact total store profitability - Utilising your workload planning tools to ensure your team completes all scheduled workload and all orders are fulfilled to meet the delivery, freshness, and service standards - Reviewing all fulfilment reporting to identify gaps and developing a plan to resolve - Creating daily plans for your team with direction from your direct leader - Being an expert of operations, accuracy, process, and efficiency - Enabling efficient delivery to our guests by leading pickup and ship from store workload - Evaluating and recommending candidates for open positions and developing a guest-centric team - Establishing clear goals around quality, accuracy, and timeliness and holding team members accountable to expectations - Ensuring the team is following food safety guidelines and selecting fresh food items for guests - Ensuring supplies are ordered timely and stocked - Following all safe and secure training and processes as a key carrier - Occasionally assuming store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts - Demonstrating inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences - Demonstrating a culture of ethical conduct, safety, and compliance - Leading and demonstrating a safety culture through modelling and recognising safe behaviours, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately - Modelling the execution of physical security processes to enhance the in-store security culture - Supporting merchandise protection strategies across the total store - Leading and demonstrating a culture of executing all best practices as outlined with team onboarding and learning - Addressing all store emergency and compliance needs - Supporting guest services such as back-up cashier, order pickup, and Drive up We are looking for someone who: - Enjoys interacting and helping others - Thrives in a fast-moving, highly active, and physically demanding role - Is open to working a variable work schedule with varying hours, days, or shifts - Has a high school diploma or equivalent - Is at least 18 years of age or older - Has previous retail experience (preferred but not required) - Can lead and hold others accountable - Can learn and adapt to current technology needs - Can work independently and as part of a team - Can manage workload and prioritise tasks independently - Has a welcoming and helpful attitude towards all guests and other team members - Has effective communication skills Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and more. ## Skills ### Required - Leadership - Communication - Time Management - Teamwork - Problem-solving - Adaptability - Attention to detail - Physical stamina ### Nice to have - Previous retail experience - Leadership experience - Experience with technology and software --- Source: [Apply at target.wd5.myworkdayjobs.com](https://target.wd5.myworkdayjobs.com/en-US/targetcareers/job/1700-E-Rand-Rd-Arlington-HeightsIL-60004-4379/Fulfillment-Operations-Team-Leader_R0000450722?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)