# Payroll Connections Specialist

**Company**: Human Interest
**Location**: Remote, United States
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $28.85 - $30.77 per hour
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/humaninterest/jobs/8368705?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/payroll-connections-specialist-1f6be393-383/

## Description

Human Interest is on a mission to ensure people in all lines of work have access to retirement benefits.

As a Payroll Connections Specialist, you will enable and optimize payroll integrations for clients, ensuring seamless data integration across systems.

Responsibilities:

- Be the main point of contact for clients, helping them establish technical integrations with 400+ payroll providers

- Develop an in-depth understanding of payroll provider systems and verify incoming payroll data for accuracy and completeness

- Use problem-solving skills to navigate technical issues impacting data flow between clients, Human Interest, and payroll partners

- Evaluate data discrepancies and make adjustments as needed

- Assist in drafting procedures detailing payroll-related information flow, demonstrating understanding of SEC, DOL, and IRS regulations

- Investigate technology issues, identify root causes, and develop solutions with various departments

- Guide clients through data analysis and assist with data transmission efforts

- Communicate professionally with internal and external clients, focusing on needs-driven solutions

- Identify areas for process improvement and lead projects impacting the business

Requirements:

- 3+ years of experience in a professional role with strong technical troubleshooting and analytical skills

- At least 1 year of dedicated customer service experience with exceptional verbal and written communication skills

- Robust work ethic and ability to manage projects, work independently, and deliver high-quality results with minimal supervision

- Prior experience working with retirement plans or payroll providers, and understanding of governing industry regulations

- Ability to quickly adapt to various HRIS/client systems, troubleshoot software issues, and execute solutions under tight timelines

- Passion for process improvement, desire to master new programs, and demonstrated ability to champion change

- Extreme attention to detail and commitment to quality output

- Exceptional PC literacy, including advanced expertise across the G-Suite product ecosystem

Benefits:

- Great 401(k) plan with dollar-for-dollar employer match up to 4% of compensation

- Top-of-the-line health plans, dental and vision insurance

- Competitive time off and parental leave

- Unlimited access to digital tools, financial professionals, and knowledge center

- Enhanced mental health support, fertility healthcare, and family forming benefits

- Monthly work-from-home stipend and quarterly lifestyle stipend

Compensation: $28.85 - $30.77 per hour

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## Skills

### Required
- technical troubleshooting
- analytical skills
- customer service
- communication skills
- project management
- retirement plans
- payroll providers
- HRIS systems
- G-Suite

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/humaninterest/jobs/8368705?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)